Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Elijah Martin

Bridgeport,CT

Summary

I am a Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am very Hardworking young man who is very coachable and always willing to learn and better myself in anyway possible. I just wanna end this summary by saying Thank you For Your consideration and if you were to Hire me you Will not Regret your Decision.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon
06.2023 - 04.2024
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.

Delivery Driver

Fedex Express
05.2021 - 02.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Customer Service Associate

FedEx
11.2019 - 09.2021
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
  • Operated office-type machinery and binding equipment to efficiently support retail customers.
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Attended to customer complaints and processed product return or replacement requests.

Warehouse Worker

UPS
01.2019 - 09.2019
  • Checked packages and merchandise for damage and notified vendors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.

Server

Red Robin
08.2018 - 01.2019
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Applied comprehensive knowledge of wine, cider and beer as well to increase daily beverage sales.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Managed event contracts, including estimates, event profiles and post-event summaries.

Education

High School Diploma -

Housatonic Community College
Bridgeport, CT
06.2023

High School Diploma -

Bullard - Havens Technical High School
Bridgeport, CT
06.2018

Skills

  • Security Guard License
  • Report Writing
  • Decision-Making
  • Time Management
  • Strong Work Ethic
  • Complex Problem-Solving
  • Guest Relations
  • Licensed to Carry

Accomplishments

* BULLARD HAVENS PLAYER OF THE MONTH - NOVEMBER. 2018

* TECH CONFRENCE PLAYER OF THE YEAR - JANUARY, 2018

* HONROLL STUDENT JUNIOR AND SENIOR YEAR 2017-2018

* TOP 20 EMPLOYEE IN FEDEX OFFICE DISTRICT

* AUTOMOIVE "I PROMISE" AWARD- 2018

* NC SUMMER CAMP VOLUNTEER -2017

*BRIDGEPORT CLEAN UP CREW -2016

Certification

  • EHS - Environmental Health and Safety Professional

Timeline

Delivery Driver

Amazon
06.2023 - 04.2024

Delivery Driver

Fedex Express
05.2021 - 02.2022

Customer Service Associate

FedEx
11.2019 - 09.2021

Warehouse Worker

UPS
01.2019 - 09.2019

Server

Red Robin
08.2018 - 01.2019

High School Diploma -

Housatonic Community College

High School Diploma -

Bullard - Havens Technical High School

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Elijah Martin