Elijah Mcelhone

Executed weekly scheduling tasks and comprehensive inventory audits while managing shifts, ensuring adherence to speed and cost quotas.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored team members to enhance professional development and accountability in workplace.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Developed strategy to increase sales and drive profits.
• Reviewed sales and gross profit report to assess company efficiency.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Increased employee performance and job satisfaction to strengthen retention and engagement.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Monitored security to protect employees, customers and property.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Defined clear targets and objectives and communicated to other team members.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Developed detailed plans based on broad guidance and direction.
• Launched quality assurance practices for each phase of development
• Managed senior-level personnel working in marketing and sales capacities.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.

• Handled numerous calls per day to address customer inquiries and concerns.
• Worked with customers to understand needs and provide excellent service.
• Used coordination and planning skills to achieve results according to schedule.
• Collaborated with team members to achieve target results.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
• Identified issues, analyzed information and provided solutions to problems.
• Created plans and communicated deadlines to complete projects on time.
• Monitored company inventory to keep stock levels and databases updated.
• Worked flexible hours across night, weekend and holiday shifts.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Kept workstation and area around workstation neat and clean.
• Prepared and produced quality products to meet or exceed customer and company expectations.
• Rotated product in coolers and freezers according to FIFO processes.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Maintained high personal grooming standards and uniform presentation.
• Pushed, pulled and transported large loads and objects.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Maintained composure and work quality while under stress.
• Used manual or electric appliances to clean, peel, slice and trim foods.
• Adhered to procedures in preparing food items.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Lifted and carried heavy materials.
• Led projects and analyzed data to identify opportunities for improvement.
• Maintained energy and enthusiasm in fast-paced environment.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Worked flexible hours across night, weekend and holiday shifts.
• Offered friendly and efficient service to customers, handled challenging situations with ease.