Dynamic delivery driver with a proven track record at achieving a 99% on-time delivery rate. Skilled in route optimization and customer service, I excel in ensuring safety compliance and fostering strong client relationships. My determination and attention to detail drive exceptional results in logistics and transportation.
Overview
5
5
years of professional experience
Work History
DELIVERY DRIVER
Express Pros Employment
Taunton, USA
11.2024 - Current
Responsible for the delivery of food supplies to schools in the entire state of MA
On-time delivery & quality expectations met to achieve a score of 99%
Awarded employee of the month December 2024
Ensured safety and compliance protocols are met at all times
Provided exceptional customer service to both internal and external customers
Delivered packages promptly while adhering to traffic and safety regulations.
Maintained accurate delivery logs and vehicle maintenance records consistently.
Communicated effectively with customers to ensure satisfaction and address concerns.
Loaded and unloaded packages efficiently for safe transportation.
Navigated routes using GPS technology to optimize delivery times.
Provided exceptional customer service during interactions while making deliveries.
Received daily delivery instructions and route assignments from dispatch.
OWNER/OPERATOR DRIVER
Gurley Automotive Transport
Bridgewater, USA
07.2022 - Current
Responsible for the transportation of 5-40 vehicles per day
Facilitate communication for all dispatch and load scheduling
Initiate contract negotiations for potential load offerings
Complete all invoicing activities (Account Receivable)
Independent driver responsible for the highest level of customer experience and satisfaction
Completed and successfully assessed DOT roadside inspections
FMCSA and DOT registration with compliance to all applicable laws/regulations
Managed daily operations for automotive transport services and logistics.
Coordinated vehicle pick-up and delivery schedules for clients and partners.
Developed relationships with customers to enhance service satisfaction and retention.
Analyzed transport costs to optimize budgeting and resource allocation.
Ensured regulatory compliance with transportation industry standards and policies.
Ensured compliance with local, state, and federal regulations.
DRIVER HELPER
VSL Transporters
Bridgewater, USA
07.2020 - 07.2022
Responsible for the transportation of 5-25 vehicles per day
Facilitate communication with dispatch to understand work load on a daily basis
Responsible for all work logs to meet DOT guidelines
100% customer satisfaction obtained through feedback
Assisted drivers in loading and unloading cargo efficiently.
Inspected delivery vehicles for safety and proper functioning before departure.
Helped maintain accurate inventory records during deliveries and pickups.
Dropped off items at customer locations.
Delivered goods in a safe, timely, and efficient manner while adhering to traffic laws and regulations.
Kept loads from being damaged through proper loading and security.
Owner/Human Resources Manager at Alliance Circle Team Dba Express Employment ProsOwner/Human Resources Manager at Alliance Circle Team Dba Express Employment Pros