Elijah Morehead
Chester,VA
Summary
Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing. Productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Warehouse Operator
Ferguson
Richmond, VA
11.2021 - Current
- Received, sorted and stored incoming inventory items according to established guidelines.
- Assisted with physical inventories as required.
- Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
- Organized the warehouse in an efficient manner to facilitate locating merchandise quickly.
- Monitored quality control processes for incoming shipments and outgoing orders.
- Packaged items for shipment according to customer specifications.
- Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
- Processed orders accurately, efficiently and within specified timeframes.
- Provided assistance to co-workers when needed or requested.
- Identified potential problems related to shipping errors or damages prior to delivery.
- Cleaned, maintained and organized the warehouse area daily.
- Managed hazardous materials appropriately per company regulations.
- Utilized scanners and RF devices for tracking purposes.
- Resolved customer complaints in a timely manner.
- Assisted in the assembly of customer orders, ensuring accuracy and timely dispatch.
- Delivered goods to specified destinations in a timely manner.
- Adhered to all applicable traffic laws while operating vehicles.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
- Maintained accurate records of deliveries including delivery times, dates and addresses.
- Followed established safety procedures when loading and unloading freight from delivery trucks.
- Reviewed work orders to perform freight movement and deliveries.
- Recorded discrepancies and damages to inventory and reported findings to supervisor.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Notified customers of delays to decrease calls to support.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Kept accurate logs of all deliveries and trips.
- Contacted customers prior to delivery to coordinate delivery times.
Fast Food Team Leader
Taco Bell
Watertown, CT
03.2020 - 06.2021
- Assisted in the training of new team members to ensure proper food safety and customer service.
- Conducted daily inspections of restaurant equipment, supplies, and products to verify quality standards were met.
- Provided leadership and guidance to team members, ensuring tasks were completed efficiently and effectively.
- Monitored cash registers during peak hours to ensure accuracy of transactions.
- Maintained a clean and organized work environment throughout the shift.
- Resolved customer complaints with professionalism and empathy.
- Ensured all employees followed company policies, procedures, and health regulations at all times.
- Provided support to fellow team members when needed during busy periods.
- Performed regular maintenance checks on equipment such as fryers, grills.
- Communicated effectively with management regarding operations issues or concerns.
- Operated cash register and received payment from customers in cash or credit form.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Served orders to customers at windows, counters and tables.
- Received inventory of food and beverage products to stock in designated areas.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Recorded customer orders and communicated clearly to confirm each order.
- Greeted customers to take food orders and provide information about menus.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Modified requested menu items in POS system to customize orders.
- Kept customer and food preparation areas clean and well-organized.
- Promoted food items, beverages and desserts to increase sales.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Observed food safety and sanitation protocols to reduce germ spread.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Prepared workstations with ingredients and tools to increase efficiency.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Camp Counselor
YMCA Of Richmond
Richmond, VA
03.2019 - 10.2019
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Developed and implemented weekly sports-based activities for campers.
- Assisted with the set up of equipment for various sporting events.
- Provided individual instruction on a variety of sports techniques.
- Ensured safety protocols were followed during all activities.
- Maintained discipline among campers while encouraging positive behavior.
- Encouraged team spirit among campers through cooperative games and activities.
- Monitored camper performance during competitive sporting events.
- Assessed each camper's skill level and provided guidance accordingly.
- Communicated regularly with parents regarding their child's participation in sports programs.
- Provided assistance to coaches in creating practice plans and drills.
- Taught proper technique for multiple sports including football, baseball, softball, tennis, and track and field.
- Conducted daily warm ups prior to physical activity sessions.
- Created an environment that fostered teamwork amongst campers.
- Assisted with the coordination of special tournaments or competitions at the end of summer camp season.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Coordinated and led group activities for campers and counselors.
- Assisted homesick children, actively listening to concerns and providing emotional support.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Designed activities to help individuals overcome confidence issues and build strength.
- Planned various indoor activities during periods of inclement weather to promote camper satisfaction.
- Communicated with other counselors to coordinate group activities.
- Reported incidents and accidents to supervisors and completed necessary paperwork.
- Informed parents about campers' behavior, athletic achievements and other important information.
Education
Bethel High School
Hampton, VA06-2017
Skills
- Stock control
- Warehouse Organization
- Safety Compliance
- Warehouse Safety
- Storage Organization
- Standards Compliance
- Damage Prevention
- Storage Area Maintenance
- Production Documentation
- Health and safety compliance
- Critical Thinking
- Teamwork and Collaboration
- Detail orientation
- Time Management
- Professionalism
- Job Planning
- Self Motivation
Accomplishments
- Received Employee of the Month multiple months.
- Promoted to Lead Worker quickly in the company
Affiliations
- Played High School football while maintaining 3.0 GPA.
- Played Semi-Pro football and assisted the team in winning the Championship
References
References available upon request.
Timeline
Warehouse Operator
Ferguson
11.2021 - Current
Fast Food Team Leader
Taco Bell
03.2020 - 06.2021
Camp Counselor
YMCA Of Richmond
03.2019 - 10.2019
Bethel High School
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