
Conducted market analysis to identify growth opportunities and adjust business strategy accordingly
Oversaw hiring and training a sales team, fostering a culture of accountability and excellence
Practiced active listening and reframing techniques to resolve misunderstandings and preserve client relationships
Demonstrated calm and empathy in high-stress situations, successfully de-escalating conflicts with difficult clients
Trained team members in emotional regulation and customer service techniques to handle challenging interactions
Conducted daily door-to-door outreach, generating new leads and converting prospects into loyal customers
Scheduled and coordinated service appointments, ensuring smooth customer onboarding and satisfaction
Navigated objections and rejections with professionalism, refining resilience and emotional intelligence
Hardworking and safety-focused individual transitioning into the electrical trades with practical training in mechatronics, automation, and technical systems. Completed certifications in FANUC Robotics Level 1, OSHA 10, and CPR through Holland Career TechCenter. Brings hands-on experience with electrical wiring, PLCs, and mechanical systems, along with a strong commitment to safe work practices and continuous learning. Known for reliability, calm problem-solving, and leadership developed through running a home services business.