Elijah Nix
Cookeville,TN
Summary
Dynamic Employment Specialist with a proven track record at Express Employment Professionals, excelling in job development and employer outreach. Leveraged community collaboration and training coordination to enhance job placement rates significantly. Demonstrated strong interpersonal skills and strategic thinking, achieving a notable increase in client employment success.
Overview
16
16
years of professional experience
Work History
Employment Specialist
Express Employment Professionals
01.2024 - 09.2024
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
- Updated client records to reflect personal information, qualifications and career aspirations.
- Managed a diverse caseload of individuals from various backgrounds, tailoring services based on unique needs and circumstances.
- Provided regular updates on clients'' progress to internal team members, ensuring a cohesive approach to service delivery and timely intervention when necessary.
- Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
- Provided clients with on-the-job training and employment related support to maintain and retain employment.
- Matched clients to open positions based on skills and work requirements.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
- Worked closely with government agencies such as workforce centers or vocational rehabilitation teams to maximize client resources and support.
- Maintained records of consumer employment activity such as potential and current employers.
- Led job readiness and career-building workshops to uplift client confidence.
- Recognized client employment barriers and devised strategies to resolve.
- Coordinated onsite employer recruitment events that connected qualified candidates directly with hiring managers in target industries.
- Conducted regular follow-ups with placed clients to ensure job satisfaction and retention, identifying and addressing potential issues early.
- Organized job fairs and networking events, connecting clients directly with employers and opening up new employment opportunities.
- Streamlined client intake process, ensuring efficient assessment of client skills and employment needs.
- Facilitated workshops on soft skills development, improving client interpersonal and communication skills for workplace.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Administered employee benefits programs and assisted with open enrollment.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and monitored employee recognition programs.
- Created and delivered HR training sessions to staff, managers and executives.
- Worked alongside global business leader to deploy new training strategies.
- Completed human resource operational requirements by scheduling and assigning employees.
- Assisted with writing job postings and job descriptions for boards.
- Collaborated with managers to identify and address employee relations issues.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Negotiated with employers to open up internship opportunities for clients, providing valuable work experience and potential job pathways.
- Led team of employment counselors, fostering collaborative environment and enhancing team effectiveness in client service delivery.
- Improved client job readiness with comprehensive resume writing and interview preparation workshops.
- Enhanced job placement rates by developing strong relationships with local businesses and understanding their workforce needs.
- Engaged in continuous professional development, staying current on best practices in employment services and workforce development.
- Tailored employment plans to individual client needs, ensuring personalized approach to job search and placement.
- Analyzed program data to identify trends and areas for improvement, driving strategic changes in service delivery for better client outcomes.
- Collaborated with community organizations to provide holistic support services for clients, addressing barriers to employment such as transportation and childcare.
Dispatcher Office Assistant
Nix Trucking
10.2020 - 01.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
Boom Truck Driver
Galloway Construction Group
05.2017 - 10.2020
- Adhered strictly to weight limits for both axles/vehicles according to federal/state guidelines ensuring compliance always.
- Reduced downtime through diligent maintenance checks and prompt repair of any equipment issues.
- Increased operational efficiency through accurate recording of logs, route details, and delivery information.
- Completed projects on time and within budget by skillfully managing workloads and coordinating with team members.
OTR Truck Driver
KD Transport
08.2012 - 05.2017
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
- Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
- Inspected vehicles and completed routine maintenance to keep equipment in good working order.
- Delivered goods to customers both locally and long distance.
- Charted out upcoming routes with GPS technology and maps.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Communicated regularly with dispatcher to provide updates on delivery times.
- Contacted customers to report delayed delivery times.
- Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Inspected vehicles to identify potential mechanical problems and confirm reliability before each drive.
- Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
- Communicated with company dispatchers to alert of any issues or delays.
- Secured freight during stops and rest periods to prevent theft.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record by adhering to all traffic laws and company policies, demonstrating responsibility and professionalism on the road.
- Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
- Reduced maintenance costs with thorough pre-trip inspections and regular vehicle upkeep to minimize unexpected breakdowns.
- Maintained open communication with dispatching staff to stay on top of scheduling changes and keep customers well-informed.
- Completed multi-day and overnight trips every month.
- Collaborated with fellow truck drivers to share best practices, improve performance, and promote a supportive working environment.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Organized accurate and compliant shipping paperwork and financial records to avoid errors.
- Completed specialized training courses to expand skill set, including hazardous materials transportation certification for additional route options.
- Kept meticulous logs of correspondence with customers and freight recipients.
- Minimized downtime between assignments by actively communicating availability status and promptly responding to dispatch requests for new jobs.
- Improved fuel efficiency by monitoring driving habits and implementing best practices for long-haul trips.
- Strengthened relationships with clients through consistent professionalism, clear communication, and attention to detail in meeting their specific needs.
- Supported warehouse operations during loading and unloading procedures, ensuring proper handling of cargo to minimize damage.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
- Enhanced overall safety culture within the company by actively participating in safety meetings and offering suggestions for improvement based on personal experience.
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
- Continuously updated knowledge of industry trends, regulations, and best practices through participation in workshops, seminars, and online resources.
- Enhanced customer satisfaction by providing timely updates on shipment progress and professionally addressing any concerns or inquiries.
- Optimized routes based on road knowledge, traffic updates and GPS data.
- Escalated critical issues to supervisor for immediate correction.
- Proactively addressed potential issues with shipments by regularly inspecting cargo for securement and adjusting as necessary during transit.
- Facilitated smoother border crossings when transporting international shipments through familiarity with customs documentation requirements and efficient processing procedures.
- Assisted in the training of new drivers by sharing knowledge, providing guidance, and offering constructive feedback on performance improvement areas.
- Contributed to company growth by consistently achieving high miles driven per month without sacrificing safety or punctuality standards.
- Helped load and unload freight at beginning and end of each trip to support on-site loading dock teams.
Gutter Technician
Greg Green Gutters
07.2010 - 08.2012
- Installed downspouts, elbows and materials in existing and new construction homes.
- Maintained good housekeeping on job site and company truck and kept accurate tool inventory.
- Loaded materials onto trucks and logged usage.
- Erected scaffolding and ladders to reach gutter heights.
Molding Machine Operator
Ficosa North American
06.2008 - 07.2010
- Maintained safe working environment by strictly following safety guidelines and procedures during machine operation.
- Demonstrated flexibility in adapting to new processes, machinery, or technology as required within the evolving landscape of the molding industry.
- Improved product quality by monitoring and adjusting molding machine settings according to specifications.
- Promoted effective communication between shifts regarding machine performance, production goals, and ongoing concerns or challenges faced during daily operations.
Education
GED -
Crossville
05-2007
Skills
- Job Development
- Employer outreach
- Community Collaboration
- Training Coordination
Timeline
Employment Specialist
Express Employment Professionals
01.2024 - 09.2024
Dispatcher Office Assistant
Nix Trucking
10.2020 - 01.2024
Boom Truck Driver
Galloway Construction Group
05.2017 - 10.2020
OTR Truck Driver
KD Transport
08.2012 - 05.2017
Gutter Technician
Greg Green Gutters
07.2010 - 08.2012
Molding Machine Operator
Ficosa North American
06.2008 - 07.2010
GED -
Crossville
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