Detail-oriented security professional with expertise in safety compliance and emergency preparedness. Proven ability to manage security protocols and conduct thorough inspections, ensuring a safe environment for personnel and property.
Overview
7
7
years of professional experience
5
5
Certifications
Work History
Security Contractor
Haris Group LLC
Orlando
09.2024 - 01.2026
Conducted regular patrols to ensure site safety and compliance with protocols.
Explained security protocols to employees and guests to promote readiness for emergency situations.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Collaborated with law enforcement during incidents to maintain public safety.
Armed Security Officer
SYOTOS LLC
Orlando
08.2021 - 09.2024
Patrolled assigned areas to ensure safety and security for personnel and property.
Monitored surveillance systems to detect suspicious activities and potential threats.
Responded promptly to alarms and incidents, coordinating with local law enforcement as needed.
Conducted thorough inspections of buildings, vehicles, and equipment for security compliance.
Customer Service Representative
A1 Royal Touch Renovations
Orlando
01.2019 - 07.2024
Provided exceptional customer service to ensure customer satisfaction.
Resolved customer complaints promptly and efficiently.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Developed positive relationships with customers through friendly interactions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.