Elijah Petit-do
Rick Case Kia Sunrise
Sunrise
3
years of professional experience
Detail-Oriented Service Technician experienced in troubleshooting and preventive maintenance. Achieved optimal vehicle performance and safety through effective diagnosis and repair of issues. Focused on enhancing customer satisfaction and streamlining repair processes.
Work History
Service Technician
2 Years 2 Months- Utilized diagnostic tools and equipment to identify malfunctions accurately and efficiently.
- Diagnosed and repaired vehicle issues to ensure optimal performance and safety standards.
- Conducted routine maintenance services, enhancing customer satisfaction through reliable service delivery.
- Collaborated with team members to streamline repair processes, improving overall workflow efficiency.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Collaborated with service advisors to ensure accurate work orders and customer satisfaction.
Service Porter
6 Months- Assisted customers with vehicle retrieval and delivery, ensuring satisfaction during service interactions.
- Supported service advisors in managing customer expectations and scheduling appointments effectively.
- Maintained cleanliness and organization of service areas, optimizing workflow efficiency for technicians.
- Operated various automotive equipment to aid in the maintenance and care of vehicles on-site.
Education
Automotive Technology Certification - Automotive Engineering
Skills
Vehicle installation
Preventive Maintenance
Equipment troubleshooting
Analytical skills
Diagnostic tools
Mechanical troubleshooting
Automotive certifications
Vehicle repair techniques
Customer service
Timeline
Service Technician
Rick Case Kia Sunrise
06.2024 - CurrentRead More
Service Porter
Ed Morse Sawgrass Auto Mall
10.2023 - 04.2024Read More
Universal Technical Institute
Automotive Technology Certification from Automotive Engineering
Read More