Elijah Rampa
Englewood,CO
Summary
I’m a seasoned professional with over 10 years of experience in fast-paced, high-volume environments. I’ve worked across the front-of-house, from serving and bartending to hosting and training, consistently stepping into leadership moments with confidence and clarity. I thrive in dynamic settings where teamwork, timing, and presence matter. I take pride in leading by example, balancing empathy with accountability, supporting my team, and ensuring every guest feels taken care of. I have a strong instinct for reading people and situations, which helps me manage both the flow of service and the energy of the room. I bring reliability, emotional intelligence, and a deep commitment to creating environments where both teams and guests can thrive.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
Keurig Dr. Pepper Snapple Group
Englewood, Colorado
07.2022 - 07.2023
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize workflow and improve productivity.
- Operated manual pallet jacks to move material around the warehouse.
- Organized warehouse and arranged items following procedures and safety rules.
Server Trainer
Texas Roadhouse Steakhouse
Pueblo, Colorado
06.2016 - 07.2022
- Conducted ongoing training sessions to enhance team performance.
- Provided feedback to staff to improve customer service skills.
- Mentored staff in handling difficult customer interactions professionally.
- Assisted in creating a positive team environment through encouragement and support.
- Provided exceptional service to high volume of daily customers.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Facilitated team-building activities to foster a positive and collaborative work environment among new hires.
- Monitored and evaluated server performance during training period to ensure adherence to restaurant standards and protocols.
- Trained many individuals on bussing, expo, hosting, and bartending.
- Advocated for a culture of continuous learning and development, recommending advanced training opportunities for seasoned servers.
- Addressed and resolved any interpersonal issues among trainees, promoting a harmonious training environment.
Education
Associate of Arts - Music Performance
Colorado State University
Fort Collins, CO04-2023
Skills
- Continuous improvement
- Verbal and written communication
- Attention to detail
- Problem-solving
- Customer service
- Team training
- Workflow optimization
- Upselling techniques
- Server training
Accomplishments
- Top 10% in my class to acquire the Merit Presidential scholarship
- Capozzolo Scholarship For Baritone in College
- Front Of House Leader at Texas Roadhouse
- Owner Of Nostalgic Productions LLC, a professional Music Studio in Englewood Colorado
- very ingrained attitude to show up and perform as expected
Certification
- Tip Certified in Colorado
- Forklift Certification
Timeline
Warehouse Forklift Operator
Keurig Dr. Pepper Snapple Group
07.2022 - 07.2023
Server Trainer
Texas Roadhouse Steakhouse
06.2016 - 07.2022
Associate of Arts - Music Performance
Colorado State University
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