Elijah Rhooms
Virginia Beach,VA
Summary
Versatile Management Professional experienced in customer service and operational oversight. Enhanced customer satisfaction through effective team leadership and strategic problem-solving. Focused on driving growth and pursuing continuous learning opportunities.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Line Assembler
Stihl manpower
Virginia Beach, VA
08.2025 - 08.2026
- Assembled components using hand tools and power equipment efficiently.
- Inspected products for quality and compliance with manufacturing standards.
- Collaborated with team members to streamline assembly processes.
- Maintained organized workstations to enhance safety and productivity.
Customer Service Associate
Walgreens
Virginia Beach, USA
12.2024 - 02.2025
- As a Walgreens Customer Service Associate, my role revolves around creating a positive and welcoming environment for every customer who walks through our doors.
- Firstly, I assist customers by answering their inquiries regarding products, services, and store policies.
- Whether it's recommending the right health products, guiding them to locate items on the shelves, or telling them about the latest promotional offers, I strive to provide helpful and accurate information.
- I also handle transactions at the register, processing sales efficiently while ensuring a friendly interaction with each customer.
- Processed payments, issued receipts, and resolved transaction issues to ensure customer satisfaction and positive interactions.
- Ensured seamless shopping experience by managing various daily tasks, enhancing customer satisfaction.
- Maintained clean and organized store by restocking shelves and managing product displays, contributing to an inviting shopping atmosphere.
- Furthermore, I help with pharmacy-related queries, directing customers to the pharmacy team for prescription needs and ensuring they feel informed and comfortable throughout the process.
- Every interaction is an opportunity to build relationships and assist our customers in living healthier, happier lives.
- Handled cash transactions and processed payments efficiently.
- Collaborated with team members to ensure smooth operations.
- Managed stock levels and restocked shelves as needed.
- Greeted customers and identified their needs.
Shift Manager
McDonalds
Virginia Beach, USA
06.2021 - 08.2024
- Managed operations at McDonald's, overseeing grill and service areas to ensure smooth workflow.
- Performed routine maintenance tasks to ensure equipment functionality.
- I completed maintenance duties when required.
Education
High school diploma or GED -
Green Run High School
Virginia Beach, USA 09.2021 - 06.2024
Skills
- Customer service
- Customer Engagement
- Retail Sales
- Store management
- Store Organization
- Shift Management
- Food Service
- Food safety
- Training development
- Leadership Experience
- Restaurant Management
- Time Management
- Food service
- Food service
Timeline
Line Assembler
Stihl manpower
08.2025 - 08.2026
Customer Service Associate
Walgreens
12.2024 - 02.2025
High school diploma or GED -
Green Run High School
09.2021 - 06.2024
Shift Manager
McDonalds
06.2021 - 08.2024