Elijah Romero
East Hartford,CT
Summary
Consistently exceeded sales targets by 20% for three consecutive quarters and boosted customer satisfaction scores from 85% to 95% within a year. Demonstrated leadership by increasing team productivity by 30% through streamlined workflows and successfully leading a team of 5 on a new product rollout. Recognized for outstanding problem-solving skills during high-pressure periods and received "Employee of the Month" honors three times in 2023. Contributed to financial impact by helping reduce department spending by $25,000 annually and negotiating vendor contracts to save 15% on recurring costs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Dishwasher Then Upgraded Too a Host
Chowder Pot
- Took people seats an also started as an dishwasher. Than months later I became an host, learned a lot an was a very good host, an hardworking. Also I was a “bidder” to get more money also.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Package Handler
UPS
09.2020 - Current
- Lifting boxes, staying in shape. Was unloading trucks that had boxes that weight from 60-200 pounds an always at quick speeds unloading.
The Place 2 Be
The Place 2 Be
08.2023 - 03.2024
- Performed routine inspections of work areas, promptly addressing any issues or hazards that arose during daily operations.
- Coordinated logistics efforts for acquiring necessary resources, streamlining supply chain management processes as needed for maximum efficiency gains.
- Evaluated potential risks associated with planned activities, developing contingency plans as necessary to minimize disruptions or delays in progress.
- Maximized resource utilization by employing advanced technology for material extraction.
- Established strong working relationships across functional teams, promoting collaboration and open communication channels throughout the company.
- Optimized material transportation methods to reduce costs and improve overall operational efficiency.
- Improved project outcomes with meticulous site analysis and accurate data collection.
- Enhanced placer efficiency by implementing innovative techniques and strategies.
- Increased yield quality by implementing effective separation techniques during the extraction process.
- Assisted in training new team members, fostering a positive learning environment for professional growth opportunities.
- Contributed to the development of innovative solutions for challenging projects, resulting in successful outcomes within budget constraints.
- Streamlined workflow processes for increased productivity and timely completions of tasks.
- Liaised with stakeholders to ensure alignment of objectives and expectations throughout all stages of project implementation.
- Developed comprehensive plans to address environmental concerns associated with excavation activities.
- Collaborated with team members for optimal project execution, adhering to safety standards and regulations.
- Ensured compliance with industry regulations through consistent adherence to established protocols and guidelines.
- Conducted thorough pre-placement inspections to prevent potential issues.
- Optimized workflow by organizing materials and tools in advance, readying them for efficient use.
- Streamlined inventory management, ensuring ready availability of essential materials.
- Monitored supply levels to prevent shortages that could impact project timelines.
- Played key role in completing projects ahead of schedule, contributing to company's reputation for reliability.
- Enhanced production efficiency by streamlining placement processes.
- Developed comprehensive understanding of project specifications to ensure accurate placement.
- Adapted quickly to changes in project plans, minimizing disruptions to workflow.
- Performed quality checks during and after every job was run to make sure project met or exceeded expectations.
- Followed safety procedures implemented by company to avoid mishaps and accidents.
- Performed routine maintenance on workplace equipment to immediately address problems.
JMR Tire Warehouse
JMRConnect
08.2022 - 10.2023
Dishwasher then front line
Ted's Montana Grill
02.2020 - 04.2020
- I stopped working because corona had just spiked up, an they took everybody out of jobs so I went “unemployment” but I was a dishwasher an then you second month I started to be on the line, in the kitchen for preparing meals.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
- Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
- Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
- Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
- Enhanced equipment longevity, performing routine checks and maintenance on dishwasher to ensure optimal performance.
- Contributed to inventory management by reporting low supplies of cleaning agents and dishware to management.
- Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
- Minimized water usage and environmental impact with effective washing techniques, aligning with sustainability goals.
Crew Member
McDonald's
08.2018 - 02.2019
- I started off at fry station, an ended at the back taking orders an going all around I was basically the manager for the teens an holding everything down.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Documented customer orders and conveyed special requests to kitchen staff.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Lead Cashier
Wilson Department Store
05.2018 - 08.2020
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
- Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.
- Handled complex returns or exchanges swiftly, streamlining processes that ensured minimal disruption to customers'' shopping experiences.
- Quickly and accurately counted drawers at start and end of each shift.
Education
High school or equivalent - undefined
Skills
- Host/Hostess
- Packaging
- Heavy Lifting
- Warehouse Experience
- Serving Experience
- Food Preparation
- Cleaning Experience
- Cooking
- Catering
- Kitchen Experience
- Home Care
- Banquet Experience
- Food Service
- Organizational Skills
- Upselling
- Caregiving
- Communication – clear verbal and written communication
- Teamwork – collaborating effectively with others
Problem-solving – identifying issues and resolving them efficiently - Critical thinking – analyzing facts to make sound judgments
- Adaptability – staying flexible with change and uncertainty
- Emotional intelligence – understanding and managing your emotions and others’
- Time management – prioritizing tasks to meet deadlines
- Leadership – guiding and motivating others
Creativity – thinking outside the box to develop new ideas - Work ethic – being dependable, responsible, and committed
Certification
- Place 2 be
- June 2021 to Present
- Was a dishwasher for a week, then went straight to being the main prep. Eventually they got short on bussing so on some days I worked bussing getting tips, Also worked close to 50 hours a week.
Languages
Spanish - Fluent
Timeline
The Place 2 Be
The Place 2 Be
08.2023 - 03.2024
JMR Tire Warehouse
JMRConnect
08.2022 - 10.2023
Package Handler
UPS
09.2020 - Current
Dishwasher then front line
Ted's Montana Grill
02.2020 - 04.2020
Crew Member
McDonald's
08.2018 - 02.2019
Lead Cashier
Wilson Department Store
05.2018 - 08.2020
High school or equivalent - undefined
Dishwasher Then Upgraded Too a Host
Chowder Pot
Similar Profiles
Cate ReikerCate Reiker
Takeout Specialist at Sam’s Chowder HouseTakeout Specialist at Sam’s Chowder House
Philip DuprePhilip Dupre
Director of Engagement & Culture at Mo's Seafood & ChowderDirector of Engagement & Culture at Mo's Seafood & Chowder
Jerry WhiteJerry White
Server at Duckies Chowder HouseServer at Duckies Chowder House
Anna FalvoAnna Falvo
Water Safety Instructor at East Hartford Parks and RecreationWater Safety Instructor at East Hartford Parks and Recreation
Keisha BovellKeisha Bovell
Behavior Technician at InBloom Autism ServicesBehavior Technician at InBloom Autism Services