Elijah Rosario
Summary
Hardworking and enthusiastic line cook trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
9
9
years of professional experience
Work History
Line Cook
Planta
10.2022 - 06.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Trained new hires in their stations
Hospitality Attendant
Aramark
05.2022 - 10.2022
- Provided guest assistance and information regarding local attractions and points of interest.
- Assisted guests by promptly handling conflicts, requests and concerns.
- Supported team operations by keeping supplies well-stocked and stations ready for guest service.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
- Responded quickly to guest inquiries or complaints, resulting in swift resolution and increased satisfaction levels.
- Conducted regular inventory checks of supplies and amenities for timely replenishment as needed.
Server
Astoria Provision’s
05.2021 - 05.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Front Desk Associate
Blink Fitness
10.2017 - 01.2020
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Assistant Restaurant Manager
Panera Bread
11.2015 - 01.2017
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Managed team of up to Number restaurant staff, maintaining exceptional customer service and quality standards.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Quickly and accurately counted drawers at start and end of each shift.
Education
Associate of Arts -
LaGuardia Community College of The City University of New York
Long Island City, NY08.2022
High School Diploma -
Queens Vocational And Techqial
Queens, NY06.2017
Skills
- Customer Service
- Computer Skills
- Safe Alcohol Service
- Effective Customer Upselling
- Point of Sale (POS) System Operations
Languages
Spanish
Elementary
Timeline
Line Cook
Planta
10.2022 - 06.2024
Hospitality Attendant
Aramark
05.2022 - 10.2022
Server
Astoria Provision’s
05.2021 - 05.2022
Front Desk Associate
Blink Fitness
10.2017 - 01.2020
Assistant Restaurant Manager
Panera Bread
11.2015 - 01.2017
Associate of Arts -
LaGuardia Community College of The City University of New York
High School Diploma -
Queens Vocational And Techqial
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