ELIJAH-ROY PHILSON
Administrative Assistant
Virginia Beach,VA
Summary
Experienced and educated leader with a self-sufficient and resourceful nature. Demonstrated expertise in management, training, and employee development. Exceptional communication abilities enable effective conveyance of ideas and instructions, fostering a productive work environment. Proven track record of creating and managing successful teams. Highly motivated to continuously learn and adapt to new challenges, ensuring ongoing professional growth.
Overview
8
8
years of professional experience
Work History
Executive/Administrative Assistant
PKL Services / HSC-2
04.2023 - 09.2024
- Processor of members' travel claims via Salesforce, ensuring accurate compensation and reimbursement for travel expenses.
- Created and maintained both physical records and digital files to ensure current, accurate, and compliant documentation for departments comprising over 480 sailors and civilians.
- Generated Excel spreadsheets to track the departure of prospective service members from their previous commands, ensuring timely arrivals by their designated dates.
- Generated and proofread inter-office and command-wide correspondence for presentation to the Commanding and Executive Officer.
- Experienced in navigating Navy Integrated Standard Personnel System (NSIPS), Fleet Training Management & Planning System (FLTMPS), Defense Travel Systems (DTS), and Salesforce.
- Safeguarded Controlled Unclassified Information (CUI) while coordinating, preparing, and verifying personnel documents, ensuring information was relayed to supporting organizations in accordance with policies and standards.
- Coordinated and maintained office organization, ensuring facilities remained efficient, organized, and professional.
Medical Courier
Cardinal Messenger
06.2022 - 04.2023
- Safely and efficiently transported medical specimens, pharmaceuticals, and medical supplies between healthcare facilities.
- Ensured timely deliveries while adhering to strict schedules and routes.
- Maintained accurate records of deliveries and pickups, including signatures and timestamps.
- Followed all safety protocols to prevent contamination or damage to medical items.
- Communicated effectively with healthcare professionals and clients to confirm delivery details and address any concerns.
Executive/Administrative Assistant
United States Navy
06.2016 - 06.2022
- Directed, guided, and motivated a team of 7 junior sailors with diverse technical backgrounds.
- Successfully improved work performance of a 'marginal' work team, as evidenced by an increase to a 'satisfactory' performance rating after only six months as team leader
- Delivered fast-paced, day-to-day service for over 100 customers.
- Planned, developed and administered annual budgets ranging from $150,000 to $300,000
- Taught courses in leadership, management, team building, effective writing and speech communications
- Provided comprehensive on-the-job training, guidance, and supervision for new employees.
- Established and maintained effective working relationships with co-workers, superiors and subordinates to facilitate the achievement of business objectives
- Conducted formal investigations and utilized a variety of counseling techniques and strategies to successfully resolve highly complex and sensitive issues involving domestic abuse, racial discrimination, and minor law infractions.
Education
High School Diploma - undefined
Laurens District 55 High School
Laurens, South CarolinaNumerous Workshops, Courses And Seminars Dealing With Leadership Development, Management, Interpersonal Communications, Curriculum Development And Related Topics Through Department Of Defense. -
U.S. Navy
Norfolk, VASkills
Strong Work Ethic
Meticulous Attention to Detail
Strong Organizational Skills
Impeccable Problem-Solving
Time Management
Team Building
Verbal and Written Communication
Interpersonal and Social Skills
Relationship Building
Team Motivation and Engagement
Proficient in the use of Microsoft Word, Excel, Outlook and other software applications
Documentation and Reporting
Conflict Resolution
Schedule Management
Co-Teaching and Co-Planning
Data Analysis
Professional and Courteous
Accomplishments
- Customer Service Excellence Award 2024 for maintaining high standards of customer service across multiple positions.
- Efficiency Award 2024 for optimizing workflows and improving efficiency across various tasks.
- Contractor of the Year Award 2024
Professional Photographer
6 years of experience in capturing stunning visuals that tell compelling stories. Proficient at using advanced photography techniques and equipment to produce high-quality images for a variety of clients, including, events, portraits, and commercial projects. Skilled in photo editing software such as Adobe Photoshop and Lightroom. Known for a keen eye for detail, creativity, and the ability to work under tight deadlines. Proven track record of collaborating with clients to understand their vision and delivering exceptional results that exceed expectations.
Timeline
Executive/Administrative Assistant
PKL Services / HSC-2
04.2023 - 09.2024
Medical Courier
Cardinal Messenger
06.2022 - 04.2023
Executive/Administrative Assistant
United States Navy
06.2016 - 06.2022
High School Diploma - undefined
Laurens District 55 High School
Numerous Workshops, Courses And Seminars Dealing With Leadership Development, Management, Interpersonal Communications, Curriculum Development And Related Topics Through Department Of Defense. -
U.S. Navy