Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Saldivar

San Antonio,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

VXA, Subject Matter Expert

Hulu & Disneyplus
06.2019 - 06.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues.
  • Improved teams productivity and efficiency through system training and support.

Office Manager

Attorney Office Of Stephen Barrera
11.2018 - 04.2019
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

RMO Team Lead

Kohls Call Center
12.2016 - 01.2018
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Delivered superior customer service to retain existing customers and attract future customers.

Freebirds

Kitchen Manager
09.2015 - 10.2016
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

USPS- Package Handler

USPS
08.2014 - 09.2015
  • Followed safety regulations to maintain safe work environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Education

High School Diploma -

Southwest High School
San Antonio, TX
05.2014

Skills

  • Leadership
  • High-Volume Environments
  • Strategic Decision-Making
  • Job Assignments
  • Selling Skills
  • Troubleshoot Service Issues
  • Set Up Devices
  • Operational Efficiency
  • Creative Solutions

Timeline

VXA, Subject Matter Expert

Hulu & Disneyplus
06.2019 - 06.2023

Office Manager

Attorney Office Of Stephen Barrera
11.2018 - 04.2019

RMO Team Lead

Kohls Call Center
12.2016 - 01.2018

Freebirds

Kitchen Manager
09.2015 - 10.2016

USPS- Package Handler

USPS
08.2014 - 09.2015

High School Diploma -

Southwest High School

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Elijah Saldivar