Elijah Savchuk
Irvine,CA
Summary
Accomplished Logistics Specialist and Customer Service, and Lead Barista with a proven track record at Bloomings and Target/Starbucks, enhancing operational efficiency and customer satisfaction. Expert in inventory management and logistics analysis, coupled with exceptional problem-solving abilities and adaptability. Training new hires to company wants and needs. Achieved 100% end-user satisfaction through meticulous coordination and proactive customer service, demonstrating a blend of hard and soft skills essential for dynamic business environments.
Overview
4
4
years of professional experience
Work History
Logistics Specialist, Floor Support
Bloomings
09.2023 - 03.2024
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Collaborated effectively with team members to create an upscale shopping experience that resulted in increased revenue.
- Assisted in visual merchandising efforts, creating eye-catching displays that attracted foot traffic into the store.
- Boosted customer satisfaction by providing personalized consultations and recommendations for luxury products.
- Proactively resolved any client dissatisfaction by offering suitable solutions, ensuring continued loyalty and positive word-of-mouth referrals.
Front End Customer Service Lead and Support
Target/ Starbucks
08.2020 - 08.2023
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
Education
High School Diploma -
Meadowdale High School
Lynnwood, WA06.2024
Skills
- Inventory counting
- Logistics Analysis
- Warehouse Management
- Customer Service
- Planning and coordination
- Problem-solving abilities
- New Hire Training
- Adaptability to Change
- Adapting to Fast-Paced Environments
- Active Listening
- Critical Thinking
Accomplishments
Operations manager after the first year.
Fastest turn around rates for starbucks sales, cleanliness, and overall performance.
Languages
Ukrainian
Native or Bilingual
Timeline
Logistics Specialist, Floor Support
Bloomings
09.2023 - 03.2024
Front End Customer Service Lead and Support
Target/ Starbucks
08.2020 - 08.2023
High School Diploma -
Meadowdale High School
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