Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at O’Reilly Auto Parts. Proven ability to enhance customer satisfaction and drive sales through effective communication and cash handling expertise. Recognized for building lasting relationships and mentoring team members to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Cashier
Little General
Sissonville , West Virginia
03.2025 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Streamlined checkout process for increased efficiency and reduced waiting times.
Sales Specialist
O’Reilly Auto Parts
Sissonville , West Virginia
05.2024 - 02.2025
Specialized in sales of vehicle components.
7316 SUAS Operator
United States Marine Corps
08.2023 - 05.2024
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Provided on-the-job training to newly hired workers and team members.
8152 Security Forces
United States Marine Corps
05.2020 - 05.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
0311 Infantry Rifleman
United States Marine Corps
Twentynine Palms California
05.2020 - 05.2024
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Operated advanced communication systems to maintain situational awareness among team members during complex operations.
Selected as designated marksman for sniper platoon due to exceptional accuracy and proficiency with long-range shooting techniques.
Participated in joint exercises with other military branches to foster teamwork and improve overall combat effectiveness.
Managed sensitive classified information and maintained high standards of operational security to safeguard mission objectives.
Increased operational efficiency through meticulous planning and execution of missions in various environments.
Maintained accurate inventory of weapons, ammunition, and equipment for effective resource management during deployments.
Led fire teams during battle drills and training exercises.
Enhanced team performance by conducting regular training sessions on tactics and techniques.
Established strong working relationships with foreign counterparts while deployed overseas, fostering cooperation between allied forces during multinational operations.
Supervised vehicle inspections before convoy missions to ensure the safe transportation of personnel and equipment.
Displayed adaptability by quickly learning new tactics, techniques, and weapon systems when faced with evolving threats or mission requirements.
Improved unit readiness by participating in rigorous physical fitness programs and maintaining high standards of personal discipline.
Performed essential maintenance tasks on individual weapons systems to ensure optimal reliability during critical missions.
Supported humanitarian relief efforts by providing aid, security, and logistical support to affected communities.