Summary
Overview
Work History
Education
Skills
My legal name is Sarah Shockley, however in any context besides legal, I am Elijah.
Timeline
Generic

Elijah Shockley

Live Oak,FL

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Reliable employee seeking a Customer Service position. Offering excellent communication and good judgment. Flexible and open to constructive criticism, always willing to learn and grow as a person and emoployee.

Overview

Work History

Customer Service Cashier

Michelle Galaviz
10.2023 - Current
  • Maintained a clean and organized workspace, that was safe and sanitary for coworkers and costumers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions. Including maintaining the shop by myself during busy times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. As well as accommodating for costumers needs that I was not trained to assist with.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift. As well as balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Education

High School Diploma -

Suwannee High School
Live Oak, FL
05.2025

Associate of Arts -

North Florida Community College
Madison, FL
05.2025

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Customer Complaint Resolution
  • Cash Management
  • Merchandise Restocking
  • Problem-Solving
  • Adaptable and Flexible
  • Team Collaboration
  • Active Listening
  • Order Taking

My legal name is Sarah Shockley, however in any context besides legal, I am Elijah.

Thank you.

Timeline

Customer Service Cashier

Michelle Galaviz
10.2023 - Current

High School Diploma -

Suwannee High School

Associate of Arts -

North Florida Community College
Elijah Shockley