Elijah Sidney
Information Technology
North Easton,MA
Summary
Highly motivated individual seeking hands-on experience in workplace environments and a mastery of computer and automation technology skills. Goal-oriented and collaborative, aiming to utilize computer skills in logistics while working closely with others. Actively seeking a long-term position that promotes personal growth and a deep understanding of workplace requirements. Welcomes constructive criticism and readily adapts to improve performance. Determined to expand skill set and leverage personal strengths for any employer.
Overview
2025
2025
years of professional experience
27
27
years of post-secondary education
4
4
Certifications
Work History
Operations Support Associate
The Home Depot
Norton, MA
2 2024 - Current
- Coordinate and expedite the flow of product with vendors and stores.
- Communicate with carriers to avoid transit delays.
- Perform physical tasks such as lifting, carrying, and equipment operation.
- Work with integrated and non-integrated warehouse systems and Oracle
- Online customer service
- Leading loadout
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Collaborated with cross-functional teams to develop strategies for process improvement and growth opportunities.
- Enhanced customer satisfaction by resolving issues and providing timely support.
- Assisted in the development of training materials, contributing to a more knowledgeable and efficient workforce.
- Reduced operational costs through effective inventory management and vendor negotiations.
- Supported continuous improvement initiatives within the organization by analyzing existing processes for potential enhancements.
- Ensured seamless communication across departments by facilitating regular meetings, updates, and reports on projects'' progressions.
- Maintained accurate records and documentation, ensuring compliance with company policies and regulatory guidelines.
Production Coordinator and Material Handler
Emerson
Mansfield, MA
05.2023 - 10.2023
- Utilized Microsoft Suite/Excel and Oracle, to verify accuracy of printed orders,
- Tracked production shop orders and data entry.
- Secure data destruction, filing, printer repair, and supply ordering.
- Coordinated with production team to support productivity targets and deadline management.
- Supported continuous improvement initiatives by identifying areas for process optimization.
- Coordinated communication between departments, fostering a collaborative work environment.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Created and maintained detailed reports and schedules of all production tasks.
- Ensured timely delivery of projects by closely monitoring schedules and milestones.
- Reviewed in-house stock to determine materials availability for production jobs.
- Enhanced production efficiency by streamlining processes and optimizing workflows.
- Addressed potential bottlenecks proactively before they escalated into major issues impacting project timelines or budgets.
- Collaborated with cross-functional teams on special projects, contributing expertise as needed to meet objectives successfully.
- Maintained strong relationships with key stakeholders including clients, suppliers, and internal teams to promote efficient communication channels across all parties involved in production process.
- Oversaw quality control procedures throughout production process to ensure consistent product outputs.
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
Cashier/Customer Service/Sales Associate
Shaw's
Easton, MA
08.2019 - 06.2021
- Assisted management in the customer service area and monitored the parking lot for safety violations and concerns
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Pursuing - Computer Science
CCRI
Warwick, RI 05.2001 - Current
High school diploma - undefined
Oliver Ames High School
North Easton, MA 09.2018 - 06.2022
Skills
Java
System administration
Desktop support
Microsoft Excel
Oracle
Production planning
Data entry
Microsoft Suite
Customer Service
Cash handling
Quality Assurance
Manufacturing
Python
IT
Software Troubleshooting
SharePoint
Windows
Organizational skills
Google Suite
iOS
HIPAA
Databases
Operations tracking
Work control processes
Survey methodology
Scheduling
Email management
Certification
Driver's License
Timeline
Production Coordinator and Material Handler
Emerson
05.2023 - 10.2023
Cashier/Customer Service/Sales Associate
Shaw's
08.2019 - 06.2021
High school diploma - undefined
Oliver Ames High School
09.2018 - 06.2022
Pursuing - Computer Science
CCRI
05.2001 - Current
Operations Support Associate
The Home Depot
2 2024 - Current
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