Elijah Soto
Bridgeport,CT
Summary
Proven leader with extensive experience at City Of Bridgeport, adept in project management and landscape equipment operation. Excelled in team leadership, enhancing team collaboration and significantly improving project . Demonstrated adaptability and dependability, mastering POS systems and food safety, contributing to elevated customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Landscaping Crew Leader
City Of Bridgeport
11.2023 - 08.2024
- Conducted regular performance evaluations for crew members, identifying areas for improvement and developing personalized action plans accordingly.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
- Resolved conflicts between crewmembers professionally while maintaining focus on project goals.
- Implemented quality control measures to consistently deliver outstanding finished landscapes.
Cashier/Team Leader
Chic-Fil-A
10.2023 - 04.2024
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Resolved customer complaints promptly, ensuring repeat business and overall satisfaction levels remained high.
- Participated in regular performance reviews with management to identify areas of growth opportunity.
- Trained team members on cash register operation and cash handling.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Cashier/Team Member
McDonald's Fast Food Restaurant
07.2021 - 12.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted with inventory counts and stocking of merchandise.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Cashier/Team Member
Dunkin Dounts
01.2018 - 02.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Developed strong communication skills while interacting with diverse clientele daily.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
Education
High School Diploma -
Bridgeport Military Academy
Bridgeport, CT06.2021
Skills
- Lawn Care
- Landscape equipment operation
- POS Systems
- Food safety awareness
- Heavy Lifting
- Project Management
- Machine Safety Practices
- Equipment Maintenance
- Task Delegation
- Scheduling Coordination
- Cleaning and sanitation
- Excellent Communication Skills
- Problem-Solving
- Teamwork and Collaboration
- Workload prioritization
- Cash handling expertise
- Adaptability and Dependability
- Team Leadership
Timeline
Landscaping Crew Leader
City Of Bridgeport
11.2023 - 08.2024
Cashier/Team Leader
Chic-Fil-A
10.2023 - 04.2024
Cashier/Team Member
McDonald's Fast Food Restaurant
07.2021 - 12.2022
Cashier/Team Member
Dunkin Dounts
01.2018 - 02.2020
High School Diploma -
Bridgeport Military Academy
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