I'm a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer and clients a positive and memorable experience.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Client Care Worker
Volunteers of America-GNY
The Bronx
10.2024 - Current
Supported clients in daily living activities and personal care to enhance their quality of life.
Coordinated with team members to create tailored care plans that addressed individual client needs.
Maintained a clean and safe environment for clients at all times.
Participated in training sessions to enhance caregiving skills and knowledge.
Collaborated with team members to maintain continuity of care, ensuring seamless support for clients.
Cashier Supervisor
CityStyleNyc
The Bronx
05.2020 - 08.2024
Supervised cashier operations, ensuring efficient transaction flow and customer satisfaction.
Trained new cashiers in customer service and cash handling, enhancing team performance and service quality.
Managed cash registers and reconciled daily sales reports for accuracy.
Provided exceptional customer service and resolved customer inquiries efficiently.
Greeted customers and addressed inquiries, fostering a welcoming shopping environment.
Sales Associate
TJX Companies
Manhattan
10.2019 - 01.2021
Guided customers in product selection and addressed inquiries to improve satisfaction.
Effectively resolved customer complaints, maintaining professionalism and fostering loyalty.
Partnered with team members to elevate customer service experience.
Processed transactions accurately at the cash register.
Maintained organized sales floor and merchandise displays.
Handled inventory management and restocking of products.
Trained new associates on store policies and procedures.
<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD