Proven Customer Service Representative at Circle K, adept in conflict resolution and critical thinking, significantly enhanced customer loyalty and satisfaction. Skilled in de-escalation techniques and customer education, efficiently resolving complex issues, leading to repeat business and high-quality service delivery. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.