Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elijah Tolan

Belleville

Summary

Professional parts management expert known for high standards and result-focused approach. Proven track record in optimizing inventory processes and enhancing supplier partnerships. Valued for team collaboration and adaptability to changing needs, ensuring reliable and efficient operations.

Overview

9
9
years of professional experience

Work History

Parts Manager

Automall 46 Inc- Woodbridge Ford
12.2024 - Current
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.

Parts Manager

Automall 46 Inc- Edison Infiniti
06.2024 - 12.2024
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Partnered with managers to implement operational enhancements for paperwork processing.
  • Managed a high-volume of orders while maintaining accuracy through close attention to detail and effective organization skills.
  • Oversaw daily operations of the Parts Department while managing a team of dedicated employees effectively.
  • Achieved revenue growth with proactive sales strategies focused on expanding product offerings and identifying new business opportunities.

Parts Specialist

Automall 46 Inc- Route 17 Nissan
04.2023 - 06.2024
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.

Parts Manager

Buywise
08.2020 - 10.2023
  • Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
  • Train new employees
  • Maintained accurate records of transactions, invoices, purchase orders, and returns for easy reference and proper documentation.
  • Handled complex customer complaints professionally, resolving issues promptly and maintaining high levels of satisfaction.

Parts Specialist

NAPA Auto Parts - Genuine Parts
10.2019 - 08.2020
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Tracked parts use and charged items to customer accounts for billing.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.

Level C Mechanic

Route 22 Nissan
08.2018 - 09.2019
  • Enhanced workplace safety by conducting thorough inspections and addressing potential hazards.
  • Assisted in training new hires on company policies, procedures, and proper use of tools and equipment.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

Parts Counter Person

AutoZone
04.2016 - 08.2018
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.

Education

Automotive - Automotive Technology

Lincoln Technical Institute
Union, NJ
10-2018

Belleville High School
Belleville, NJ
06-2013

Skills

  • Invoice processing
  • Customer service
  • Inventory management
  • Ordering parts
  • Stock management
  • Improving customer satisfaction
  • Returns processing
  • Forklift operation
  • Staff training
  • Purchasing oversight
  • Problem-solving
  • Hardworking and reliable
  • Management
  • Safety compliance
  • Stock control
  • Parts ordering
  • CDK
  • Fast learner

Timeline

Parts Manager

Automall 46 Inc- Woodbridge Ford
12.2024 - Current

Parts Manager

Automall 46 Inc- Edison Infiniti
06.2024 - 12.2024

Parts Specialist

Automall 46 Inc- Route 17 Nissan
04.2023 - 06.2024

Parts Manager

Buywise
08.2020 - 10.2023

Parts Specialist

NAPA Auto Parts - Genuine Parts
10.2019 - 08.2020

Level C Mechanic

Route 22 Nissan
08.2018 - 09.2019

Parts Counter Person

AutoZone
04.2016 - 08.2018

Automotive - Automotive Technology

Lincoln Technical Institute

Belleville High School

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