A highly motivated young professional with customer service and material handling experience, with proven success in increasing sales, improving customer experience and enhancing the company's profile through consistent monitoring of accounts, inventory and application of customer-centric service strategies. Strength in building a long-lasting, positive relationships with customers through persuasive and active communication skills. Flexible team player determined to bring forth a professional experience to a competitive insurance organization that demands excellence in performance, and provides opportunities to apply and expand my skill set.
Cross-selling different products, Cold calling and promoting the company, Account Management, Providing creative ideas to improve our customer and employee base, Training and developing new representatives, Customer Service, Meeting Sales Quotas
Constructed a positive and welcoming environment for a positive customer centered experience, Demonstrated product knowledge of existing and new products, Assisted in maintenance of updated inventory records to ensure timely order and placement of products, Assisted in the training and evaluation of new team members, and delegated daily tasks and responsibilities. Ensure policy compliance with staff, Completed cash and credit card transactions accurately using POS software.
Assisted in relocating confidential business documents, office contents and business property of retired business from Kansas to Arizona, Responded to the concerns and queries of the clients professionally, Followed the set policies and procedures for the movement of items, Established best practices to ensure safe transport without any damage, Packed and unpacked items in an organized and effective manner