Elijah Townsend
Summary
Dynamic and dependable professional with a proven track record at Walmart as an Online Personal Shopper. Expert in customer satisfaction and relationship building, consistently delivering quality service. Skilled in verifying order accuracy and adept at managing returns, ensuring a seamless shopping experience. Committed to adapting to customer needs and enhancing product selections. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Walmart
04.2023 - Current
- Responsible for shopping and dispensing customer orders
- Help customers find the products they are looking for
- Performed quality assurance checks on all outgoing orders before they were shipped out.
- Responsible for ensuring that all orders are properly packaged prior to shipping out.
- Incorporated feedback from customers into product selections in order to meet changing demands.
- Managed returns and exchanges efficiently according to company policies and procedures.
- Built relationships with suppliers in order to source special requests from customers quickly.
- Maintained positive working relationships with customers, team members, and leadership.
- Stored product correctly in staging area, following safety guidelines.
Warehouse Package Handler
Fedex Ground
09.2022 - 04.2023
- Responsible for loading trailers and maintaining a clean workspace
- Lifting and stacking heavy boxes neatly in a work trailer
- Inspected each package for damage before loading onto truck or shelving unit.
- Assisted other warehouse personnel when needed with heavy lifting or additional tasks during peak times.
- Stacked packages neatly on shelves or racks according to size, weight, and destination requirements.
- Loaded merchandise onto conveyor belt systems for transfer between warehouses.
- Ensured proper labeling of all packages according to regulations set forth by carrier companies.
- Maintained an organized work environment through regular cleaning and upkeep of warehouse area.
Cashier
KJ's Market
07.2021 - 09.2022
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Developed strong customer service skills by providing efficient and accurate service.
- Accurately processed customer payments using cash, credit cards, and checks.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Developed strong customer relationships to support satisfaction and loyalty.
Accounting Intern
Au Ferrarius LLC
04.2020 - 08.2022
- Assisted with month-end closing and reporting duties.
- Gained hands-on experience with various accounting software programs such as Excel enhancing overall efficiency in daily tasks.
- Compiled monthly journal entries into general ledger system.
- Prepared accurate financial reports by compiling data and analyzing trends for management review.
- Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to management clients.
Education
Certification in Payroll Accounting -
Augusta Technical College
07-2026
High School Diploma -
Hephzibah High School
Hephzibah, GA05.2022
Skills
- Teamwork skills
- Consistency
- Adaptability
- Highly dependable
- Computer skills
- Flexibility
- Customer satisfaction
- Hardworking
- Customer service expertise
- Sales experience
- Delivery management
- Heavy lifting
- Flexible schedule
- Customer relations
- Verifying order accuracy
- Decision-making
- Product picking
- Data entry
- Bookkeeping
- Records administration
Timeline
Online Personal Shopper
Walmart
04.2023 - Current
Warehouse Package Handler
Fedex Ground
09.2022 - 04.2023
Cashier
KJ's Market
07.2021 - 09.2022
Accounting Intern
Au Ferrarius LLC
04.2020 - 08.2022
High School Diploma -
Hephzibah High School
Certification in Payroll Accounting -
Augusta Technical College
Similar Profiles
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Rylee MarheineRylee Marheine
Seasonal Associate at WalmartSeasonal Associate at Walmart
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
Shamoon ShamoonShamoon Shamoon
Online Personal Shopper / Online Team Leader at ColesOnline Personal Shopper / Online Team Leader at Coles