Dedicated counter person with strong skills in customer service and cash handling. Known for attention to detail and effective problem-solving, consistently delivering top-quality customer experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Pizzeria Counter Person
Stella's
Philadelphia, Pennsylvania
11.2024 - Current
Completed day-to-day duties accurately and efficiently.
Managed inventory levels and restocked merchandise as needed during shifts.
Operated cash register and processed transactions accurately and efficiently.
Maintained cleanliness and organization of work area to promote a safe environment.
Educated customers on promotions and special offers to enhance sales opportunities.
Handled customer complaints calmly, providing solutions to resolve issues promptly.
Trained new staff on operational procedures and customer service standards effectively.
Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions, and orders.
Followed company policies related to cash handling procedures.
Assisted customers in selecting menu items.
Balanced cash drawers at end of each shift.
Delivered top quality customer service while managing multiple tasks.
Processed payments for orders using a cash register.
Removed trash from work areas throughout shift.
Processed order transactions and handled debit and cash operations.
Provided accurate change for customer transactions.
Greeted customers and offered immediate assistance to help locate and purchase desired products.
Greeted customers and asked what they would like to order.
Replenished condiments such as ketchup, mustard, mayonnaise, relish.
Resolved customer complaints in a professional manner.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Grounds and Maintenance
Vaztech
Philadelphia, PA
01.2024 - Current
Assisted in loading and unloading materials on job sites.
Maintained cleanliness and organization of work areas and equipment.
Lifted objects weighing up to 50 pounds without assistance when necessary.
Cleaned work area after job completion ensuring all debris is properly disposed of.
Cleared snow from driveways and walkways using shovels and snow blowers.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Moved furniture, equipment or supplies manually or with hand trucks.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Removed snow from sidewalks using snowplows, snow blowers or snow shovels.