Elijah Vento
Mukwonago,WI
Summary
Dynamic Tennis Instructor with a proven track record at North Shore Country Club, enhancing player performance through personalized coaching and strength conditioning. Excelled in creating engaging training programs, boosting client retention by fostering strong relationships. Skilled in multitasking and team building, with a flair for public speaking and marketing to potential cliental.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tennis Instructor
North Shore Country Club
05.2022 - Current
- Collaborated with coaching staff to develop comprehensive training programs for competitive players.
- Explained and demonstrated basic tennis techniques to team members.
- Consistently communicated progress updates with parents, facilitating collaboration towards achieving student goals.
- Established strong relationships with clients, resulting in increased referrals and client base growth.
- Raised awareness about the importance of sportsmanship, emphasizing fair play during lessons and competition situations.
- Promoted a positive learning environment by maintaining open communication with students and their families.
- Boosted client retention rate by providing exceptional customer service and personalized lesson plans.
- Enhanced player agility and coordination with carefully designed drills and exercises.
- Created and organized off-season tennis camps for 3 years.
Cashier
Cosuins
08.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Sales Associate
Elmbrook Church
09.2017 - 12.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Arts - Business Administration
UW Stevens Point
Stevens Point, WI05-2026
Skills
- Group leadership
- Equipment management
- Marketing and promotion
- Strength and conditioning
- Personalized coaching
- Tennis instruction
- Practice planning
- Coaching experience
- Multitasking
- Team building
- Player evaluation
- Public Speaking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members.
Certification
- Microsoft Office Specialist (MOS) Certification
Timeline
Tennis Instructor
North Shore Country Club
05.2022 - Current
Cashier
Cosuins
08.2020 - 05.2021
Sales Associate
Elmbrook Church
09.2017 - 12.2017
- Microsoft Office Specialist (MOS) Certification
Bachelor of Arts - Business Administration
UW Stevens Point
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