Elijah Verney
Franklin Park
Summary
Proficient at keeping callers calm and gathering required information to support police, fire, and EMS. Reads maps, utilizes CAD for incident logging and documenting, committed to remaining intimately familiar with jurisdiction and provides timely updates to response personnel while giving precise instructions to callers for safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified 911 Public Safety Telecommunicator
Jamesburg Police Department
02.2024 - Current
- Reinforces interdepartmental collaboration by working closely with law enforcement personnel, firefighters, and EMS
- Prioritizes emergency calls based on severity, ensuring quality emergency services for residents.
- Transfers end-of-shift information with other telecommunicators to ensure seamless shift transitions, maintaining uninterrupted service for callers.
- Uses Enforsys CAD and became proficient with the operation of CAD to assist emergency response personnel.
- Maintains accurate CAD records of all 911 calls, ensuring thorough documentation for future reference.
- Contributes to a safer community by promptly answering emergency calls and providing life-saving instructions over the phone and keeping callers calm in stressful situations.
Food Service Operations Manager
Jammin' Crepes
10.2021 - 02.2024
- Streamlined food truck operations for increased productivity and reduced food waste.
- Assisted team members, fostering a positive work culture built on collaboration and mutual support.
- Oversaw cleanliness and physical operation of food truck, ensuring both consumer and staff safety.
- Used communication skills to manage quality control and consistent production in events ranging from 50-3,000 customers
- Operated within strict time constraints to ensure quality service
- Communicated with customers to ensure all expectations were met and exceeded, increasing business success and customer satisfaction
Kitchen Cook
The Original Thin Crust Pizza Company
02.2017 - 10.2021
- Cleaned and sanitized work areas, utensils and equipment.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
Education
Firefighting Training -
Somerset County Emergency Service Training Academy
Hillsborough, NJ12-2021
High School Diploma -
South Brunswick High School
Monmouth Junction, NJ06-2021
Skills
- Call prioritization
- Communication
- Computer-aided dispatch
- Two-way radio
- Multi tasking
- Rational thinking
- Incident command system
- Stress tolerance
- Information gathering
- Basic life support
- Effective communication
- Active listening
Certification
- NECI 911 Officer
- NJ EMD
- CPR/AED
- BLS First Aid
- Firefighter I
- Firefighter II
- Hazardous Materials Awareness
- Hazardous Materials Operations
- ICS 100
- ICS 200
- IS-700
- IS-800
- Motor Vehicle Extrication Awareness
- Motor Vehicle Extrication Operations
- Motor Vehicle Extrication Technician
Timeline
Certified 911 Public Safety Telecommunicator
Jamesburg Police Department
02.2024 - Current
Food Service Operations Manager
Jammin' Crepes
10.2021 - 02.2024
Kitchen Cook
The Original Thin Crust Pizza Company
02.2017 - 10.2021
Firefighting Training -
Somerset County Emergency Service Training Academy
High School Diploma -
South Brunswick High School
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