Reliable customer service professional with experience in cashiering, cart retrieval, and fast-paced food service. Known for teamwork, attention to detail, and maintaining clean, safe, organized work areas.
Overview
1
1
Language
5
5
years of professional experience
Work History
Cart Attendant
Sam's Club, Walmart Inc
San Antonio, Texas
03.2025 - Current
Coordinated cart retrieval process to ensure cleanliness and accessibility in parking lot.
Retrieved shopping carts from parking lot for Sam's Club members.
Gathered carts from parking lot and inside store for customer use.
Monitored entrance and exit areas to optimize cart availability for customers.
Maintained clean parking lot and cart corrals.
Conducted regular sweeps of the facility to collect stray carts.
Monitored and maintained cleanliness of shopping areas to promote a welcoming atmosphere.
Cleaned shopping carts regularly to ensure hygiene for customers. regularly to maintain hygiene and customer comfort.
Supported fellow staff in maintaining store standards and addressing customer needs promptly.
Provided excellent customer service to ensure customer satisfaction.
Provided assistance to customers by answering questions and offering product information.
Assisted members with loading purchases into vehicles.
Provided assistance with loading purchased items into customer vehicles.
Collaborated with team members to ensure smooth operations and effective cart management.
Collaborated with store or course staff to ensure smooth operation and customer satisfaction.
Managed cart inventory, identifying shortages and requesting additional units.
Enforced facility policies regarding cart usage to ensure compliance.
Monitored parking lot for security issues related to carts and reported concerns to management.
Reported hazards and spills to club management promptly.
Followed Walmart safety procedures during cart collection and transport.
Operated cart equipment and storage areas with care.
Maintained cleanliness and orderliness of cart storage areas.
Verified prices of products using price scanners or manual pricing systems.
Contributed to team meetings to identify and implement improvements in cart management.
Safely operated cart retrieval equipment in parking lots and course paths.
Team Member
Dave's Hot Chicken
San Antonio, Texas
06.2024 - Current
Supported team members during rush periods with cooking, packing, and expo tasks.
Checked chicken spice levels and confirmed order accuracy before service.
Prepared Dave's Hot Chicken sliders, tenders, and sides with careful portion control.
Greeted guests, answered menu questions, and resolved basic service concerns.
Maintained clean workstations, dining areas, and equipment throughout shifts.
Restocked sauces, breading, packaging, and kitchen supplies for steady service.
Worked hard to learn required tasks quickly to maximize performance.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Collaborated with team members to maximize productivity and efficiency.
Rotated through series of different stations based on team needs.
Built and maintained working relationships with peers and upper management.
Trained new team members using approved training materials and information.
Organized inventory shelves for easy access and maintenance of stock levels.
Monitored expiration dates on food items for freshness assurance.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Received, processed, and stocked merchandise in accordance with store policies.
Upheld high standards of productivity and quality in operations.
Adhered to safety guidelines while operating machinery or stocking shelves.
Participated in team meetings to discuss strategies for improvement.
Participated in regular training sessions to improve product knowledge and service skills.
Collaborated with team members to achieve daily goals.
Collaborated with team members to achieve project milestones within set deadlines.
Delivered messages promptly between team members to ensure effective communication. and ran errands.
Delivered messages promptly between team members to ensure effective communication. and ran errands.
Cashier
Sam's Club, Walmart Inc
San Antonio, Texas
06.2024 - 03.2025
Handled cash, credit, and debit transactions efficiently and securely.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accurately processed customer transactions using point-of-sale systems.
Processed sales transactions efficiently, minimizing customer wait times and improving overall shopping experience.
Accepted cash and credit card payments, issued receipts and provided change.
Verified prices, memberships, and payment methods during checkout.
Collected payments and provided accurate change.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Balanced cash drawers and secured daily cash handling records.
Balanced daily transactions on a computerized point-of-sale system.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Scanned merchandise and packed orders following store standards.
Processed returns and exchanges of merchandise in accordance with store policies.
Regularly sanitized work surfaces to promote a safe shopping environment.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured cleanliness and organization of checkout area for optimal customer experience.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Welcomed shoppers to store with friendly greetings. and resolved register issues with calm service.
Delivered exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
Delivered high level of customer service to patrons using active listening and engagement skills.
Assisted customers with product selection and provided recommendations.
Helped customers find specific products, answered questions, and offered product advice.
Worked closely with front-end staff to assist customers.
Promoted loyalty programs while providing excellent customer service, contributing to increased customer retention and sales potential.
Provided training to new cashiers on register operations and customer service. on Sam's Club service and register procedures.
Learned roles of other departments to provide coverage and keep store operational.
Collaborated with team members to streamline operations and enhance service delivery.
Participated in team meetings to discuss sales goals and improve performance.
Answered customer questions and provided store information.
Answered customer inquiries regarding store policies and procedures.
Resolved customer complaints professionally in accordance with company policy.
Followed company security procedures for handling large sums of money.
Built and maintained productive relationships with employees.
Performed other duties as assigned by management.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Used suggestive selling techniques to promote add-on sales.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Resolved customer complaints professionally in accordance with company policy.
Maintained work area and kept cash drawer organized.
Built and maintained productive relationships with employees.
Answered customers' questions and provided information on store procedures or policies.
Chick-fil-A Team Member
Chick-fil-A
San Antonio, TX
08.2022 - 05.2024
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Delivered friendly guest service following Chick-fil-A hospitality standards.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Assisted team members during rush periods with order assembly and handoff.
Operated POS system for accurate drive-thru and front counter orders.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Prepared menu items using Chick-fil-A food safety and quality procedures.
Maintained clean dining areas, restrooms, and service stations throughout shifts.
Scrubbed and polished counters to remove debris and food.
Restocked condiments, packaging, and kitchen supplies for smooth service.
Followed Chick-fil-A cleanliness standards during opening and closing tasks.
Communicated order changes clearly with kitchen and front counter teammates.
Maintained safe food handling practices to prevent germ spread.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Assembled and served meals based on guest specifications.
Brewed and served coffee and tea with preferred add-ins.
Chopped vegetables and herbs for meal preparation. and prepped food items ahead of lunchtime and dinner rush periods.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Tailored orders to address customer allergies and gluten concerns.
Directed patrons to restrooms and other amenities within facility.
Linesman
Bill Miller BBQ
San Antonio, Texas
10.2021 - 08.2022
Prepared serving line with hot barbecue, sides, and fresh condiments at Bill Miller BBQ.
Portioned menu items according to Bill Miller BBQ serving standards and guest orders.
Sanitized sinks, counters, and work areas to support kitchen cleanliness.
Sorted dirty ware by type for organized cleaning and storage.
Removed trash and recycling bins from kitchen and prep areas to maintain cleanliness.
Assisted cooks with basic kitchen cleanup during busy meal periods.
Followed employer sanitation standards to maintain safe food service operations.
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.