Elijah Walters
Pace,FL
Summary
After graduating early, I've set on a path to expand my knowledge in different fields. Highly detailed oriented and strong willed. Have always been a big people person, creating a hospitable environment and speaking to people with ease and understanding, establishing sound connections and recurring business. Looking for a Full-Time career to dedicate and provide loyalty to. Wide variety in work experience both franchised, and freelance. Willing to travel/relocate. Would be thrilled to work for a great company.
Overview
1
1
year of professional experience
Work History
Crew Member
Five Guys
4796 US-90, Pace, FL 32571
05.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Prepared products following restaurant, health, and safety standards and procedures.
Grocery Clerk
Publix
4739 US-90, Pace, FL 32571
12.2023 - 04.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Applied learned knowledge to effectively use in house software for inventory, placement, storage, and ad printing purposes.
- Background experience in using Word
Customer Service Representative
Domino's Pizza
4571 Watkins St, Pace, FL 32571
02.2023 - 11.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
High School Diploma -
Pace High School
Pace, FL09.2023
Skills
- Teamwork and Collaboration
- Hospitality service expertise
- Time Management
- Problem-Solving
- Cash Handling
- Interactive communication skills
- Heavy Lifting
- Telephone Etiquette
Timeline
Crew Member
Five Guys
05.2024 - Current
Grocery Clerk
Publix
12.2023 - 04.2024
Customer Service Representative
Domino's Pizza
02.2023 - 11.2023
High School Diploma -
Pace High School