Elijah Watson
Orlando,FL
Summary
Motivated and detail-oriented logistics and customer service professional with experience in fast-paced environments at Amazon and Walmart. Skilled in shipping, receiving, inventory management, and data entry, with a proven track record of troubleshooting and problem-solving to ensure efficient operations. Recognized for strong organizational abilities, team leadership, and training capabilities. Eager to bring logistics and technical expertise to a high-tech role focused on accuracy, operational efficiency, and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Logistics Specialist
Amazon
Fredericksburg, VA
08.2023 - Current
- Conducted market research to identify new products and trends in the Amazon Marketplace.
- Created product listings, optimized titles, descriptions, bullet points and images for maximum visibility on search engine results.
- Developed pricing strategies to ensure competitive positioning within the marketplace.
- Managed order resolution processes, troubleshooting issues related to logistics, receiving, and shipping to ensure efficient operations and timely customer deliveries.- Developed foundational data entry and logistics skills, analyzing and processing shipping data to identify and prevent delays.- Assisted in managing receipt of goods, verifying incoming shipments, and recording inventory accurately in company systems.- Utilized internal software to streamline fulfillment processes, contributing to a 15% increase in processing speed.- Collaborated with team members to improve workflow and optimize receipt and dispatch accuracy, minimizing errors in fulfillment.
Cashier
Walmart
Fredericksburg, VA
10.2022 - 08.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled daily cashier duties, providing excellent customer service and efficiently managing high volumes of cash and card transactions.- Trained new cashiers in POS system operation, customer service standards, and store policies, achieving a 20% improvement in cashier productivity.- Supported inventory checks and restocking, gaining experience in managing product flow and ensuring an organized workspace.- Awarded “Employee of the Month” for exceptional teamwork and attention to detail in training and service delivery.
Education
High school diploma -
Courtland High School
Fredericksburg, VASkills
- Warehouse Experience
- Packaging
- Load & Unload
- Heavy Lifting
- Logistics & Operations : Shipping & Receiving, Inventory Management, Order Fulfillment, Quality Control-Technical Skills: Data Entry, Microsoft Excel, Basic Logistics Software, Inventory & POS Systems- Interpersonal & Leadership Skills: Team Collaboration, Customer Service, Training & Onboarding, Problem Solving
- Proficient in installing flat-screen
- TVs and mounting equipment, ensuring secure placement and optimal functionality
- Skilled in using hand tools such as drills, screwdrivers, and levelers for precise installations
- Experienced in installing TV mounts, including wall anchors, brackets, and cable management systems
- Strong understanding of logistics operations, including inventory management, order fulfillment, and product delivery coordination
- Ability to assess and troubleshoot installation challenges, ensuring a seamless process for customers
- Knowledgeable in supply chain management and inventory tracking to ensure efficient service delivery
- Capable of managing and prioritizing multiple tasks in fast-paced environments to meet client deadlines and expectations
Certification
Driver's License
Timeline
Logistics Specialist
Amazon
08.2023 - Current
Cashier
Walmart
10.2022 - 08.2023
High school diploma -
Courtland High School