Summary
Overview
Work History
Education
Skills
Timeline
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Elijah West

Corona,CA

Summary

Dynamic and customer-focused professional with extensive experience at Superior Grocers, excelling in food handling safety and customer satisfaction. Proven ability to enhance sales through effective inventory control and strong relationship-building skills. Recognized for maintaining cleanliness standards and fostering a loyal customer base, driving repeat business and elevating overall store performance.

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

5
5
years of professional experience

Work History

Bakery Clerk

Superior Grocers
01.2024 - 01.2025
  • Maintained high-quality standards by preparing fresh baked goods every day.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Inspected goods to establish accurate pricing and labeling.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.

Supervisor

AMC Theatres
11.2021 - 12.2023
  • Streamlined departmental operations through effective process coordination.
  • Utilized leadership skills to streamline workflows and boost team efficiency.
  • Implemented solutions to elevate customer satisfaction.
  • Established clear expectations to boost staff productivity.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.

Sales Associate

Game Tyme
06.2020 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Education

Certificate - Electrical Technician

UEI College
Riverside, CA
05.2025

High School Diploma -

Orange Grove
Corona, CA
06.2021

Skills

  • Customer service
  • Food handling safety
  • Flexible schedule
  • Punctual and reliable
  • Customer satisfaction
  • Cleanliness standards
  • Stocking and shelving
  • Cash handling
  • Accurate order fulfillment
  • Workplace safety
  • Stock rotation
  • Inventory control
  • Cash management
  • Team collaboration
  • Work prioritization
  • Friendly and outgoing
  • Honest and dependable
  • Reliable and responsible
  • Adaptable and flexible
  • Flexible hours
  • Commercial applications
  • Residential applications
  • Motors
  • Low voltage wiring
  • Troubleshooting
  • Powertools
  • Conduit bending
  • Grounding systems
  • OSHA standards

Timeline

Bakery Clerk

Superior Grocers
01.2024 - 01.2025

Supervisor

AMC Theatres
11.2021 - 12.2023

Sales Associate

Game Tyme
06.2020 - 10.2022

Certificate - Electrical Technician

UEI College

High School Diploma -

Orange Grove

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Elijah West