Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Elijah White
Open To Work
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Elijah White

Winston-Salem,NC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Patient TransporterPatient Service RepresentativePatient Transporter

Work Type

Full Time

Location Preference

On-Site
Location: Winston-Salem, NC, US
Open to relocation: Yes

Summary

Motivated individual with strong communication and problem-solving strengths. Demonstrates reliability and initiative while adapting to new challenges. Eager to contribute positively to team goals and support workplace success.

Overview

10
10
years of professional experience

Work History

Patient Transporter

Wake Forest Baptist Hospital
Winston-Salem, NC
01.2026 - Current
  • Assisted patients with transportation to and from medical appointments, ensuring comfort and safety.
  • Collaborated with nursing staff to prioritize transport requests and optimize workflow.
  • Maintained cleanliness and organization of transport equipment, enhancing operational efficiency.
  • Followed safety protocols during patient movements to minimize risk of injury or discomfort.
  • Adapted quickly to changing schedules and urgent transport needs within the hospital environment.
  • Communicated effectively with patients to provide reassurance and information during transport process.
  • Supported patient mobility by utilizing proper lifting techniques and equipment as trained.
  • Documented transport activities accurately in electronic health records for continuity of care.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
  • Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
  • Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Enhanced patient comfort by providing compassionate care and timely transportation.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
  • Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
  • Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
  • Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
  • Expedited patient discharge process by promptly responding to transport requests from nurses or physicians.
  • Supported clinical staff during emergencies as needed, showcasing adaptability and commitment to overall hospital goals.
  • Promoted a positive and inclusive work environment by demonstrating respect, empathy, and professionalism towards colleagues, patients, and visitors.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
  • Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
  • Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
  • Upheld strict confidentiality standards regarding patient information in adherence with HIPAA regulations.
  • Completed detailed patient transport logs, ensuring accurate documentation for hospital records.

Patient Service Representative

Lenox Hill Hospital
New York, NY
05.2018 - 02.2019
  • Facilitated patient check-in and registration processes to ensure efficient workflow.
  • Managed appointment scheduling, optimizing patient flow and reducing wait times.
  • Collaborated with healthcare providers to coordinate patient care and resolve inquiries.
  • Maintained accurate medical records, ensuring compliance with hospital standards.
  • Assisted in training new staff on office procedures and hospital protocols.
  • Implemented process improvements that enhanced operational efficiency within the department.
  • Utilized electronic health record systems to streamline information retrieval and documentation processes.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Handled customer service inquiries in person, via telephone and through email.
  • Assisted patients in filling out check-in and payment paperwork.

Patient Transporter

Yale New Haven Health System
Bridgeport, CT
02.2016 - 02.2018
  • Facilitated smooth transitions between different areas of the hospital by coordinating with clinical staff during patient transfers.
  • Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
  • Contributed to a safe environment for all individuals within the hospital by adhering to established safety policies and procedures at all times.
  • Streamlined inventory management for transport equipment, ensuring availability and maintenance.
  • Enhanced patient experience by providing empathetic support and communication during transport.
  • Reduced transport times for critical care patients by optimizing routes and coordination.
  • Enhanced patient and staff satisfaction with friendly and professional demeanor during interactions.
  • Increased departmental efficiency, adopting new technologies for transport tracking.
  • Coordinated with medical staff to ensure smooth transfer processes for patients.
  • Implemented patient feedback mechanisms to improve transport services.
  • Ensured timely arrival for appointments, managing patient transport schedules efficiently.
  • Improved patient comfort and safety with meticulous adherence to transport protocols.
  • Streamlined transport request processing, facilitating quicker responses to patient needs.

Education

Associate of Science -

Forsyth Technical Community College
Winston-Salem, NC
05-2021

Skills

  • Patient communication
  • Patient safety
  • Patient confidentiality
  • Customer service
  • Patient transportation
  • Patient transport
  • Bedside manner
  • Professionalism and ethics
  • Basic life support certification
  • Problem resolution
  • Transportation procedures
  • Equipment moving
  • Patient escorting
  • Transportation
  • Infection control
  • Mobility assistance
  • Regulatory compliance
  • Emotional support
  • Equipment transportation
  • Supplies delivery
  • Staff coordination
  • Equipment disinfection
  • Medical documentation
  • Healthcare administration
  • Exam room preparation
  • Medical terminology

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Patient Transporter

Wake Forest Baptist Hospital
01.2026 - Current

Patient Service Representative

Lenox Hill Hospital
05.2018 - 02.2019

Patient Transporter

Yale New Haven Health System
02.2016 - 02.2018

Associate of Science -

Forsyth Technical Community College

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