Elijah Wilbur
Hobe Sound,FL
Summary
A dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Im hard working and a diligent employee.
I can learn any new skill quickly and i put my all into everything i do.
Overview
7
7
years of professional experience
Work History
Cook/CSR, Sales
Pizza Hut
03.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Cross-trained and provided backup support for organizational leadership.
- Prepares all food in a timely and safe manner.
- Practices correct food safety procedures.
- Practices correct ingredient portions in order to maintain food cost.
Crew Member
Taco Bell
09.2022 - 02.2023
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Streamlined opening and closing procedures as integral member of store staff.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Accurately operated cash register to process customer payments.
Membership Sales Representative
Anytime Fitness
01.2022 - 09.2022
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Prepared pricing agreements and contracts to close sales.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Set up appointments with potential and current customers to promote new products and services.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Handled all transactions on pos system
- managed and counted cash drawer at end of shift
Server/Dishwasher/Food Run/laundrymanner
Linekin Bay Resort
06.2021 - 10.2021
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Recorded customer orders and communicated clearly to confirm each order.
- Entered requested menu items into POS terminal by modifying with substitutions and add-ons to customize orders.
- Served orders to customers at windows, counters and tables.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Documented orders in POS terminal, collected payments and made accurate change for cash transactions.
- Conversed with customers to build rapport, answer questions and defuse complaints,
- Prepared bills for customers with accuracy and speed, handling payments rapidly to enable increased table turns.
Chemical Cleaning
sailfish softwash
10.2016 - 07.2019
- Transported trash and hazardous waste to appropriate disposal area.
- Handled and stored hazardous chemicals safely to prevent injury or illness.
- maintained machinery and hoses on truck
- maintained water flow to plants to prevent chemical burning
Education
GED -
Indian River State College
Ft. Pierce, FL12.2021
Skills
- Comfortable standing for long time periods
- Reliable and punctual
- Excellent multi-tasker
- Reliable team worker
- Engaging personality
- Opening and closing procedures
- POS system expertise
- Order taking
- Cleaning and sanitation
- Guest service
- Concise time management
- Cleaning and Organization
- Strong Attention to Safe Food Handling Procedures
- Customer Service
Timeline
Cook/CSR, Sales
Pizza Hut
03.2023 - Current
Crew Member
Taco Bell
09.2022 - 02.2023
Membership Sales Representative
Anytime Fitness
01.2022 - 09.2022
Server/Dishwasher/Food Run/laundrymanner
Linekin Bay Resort
06.2021 - 10.2021
Chemical Cleaning
sailfish softwash
10.2016 - 07.2019
GED -
Indian River State College
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