Elijah Wilkerson
Norfolk,VA
Summary
Dynamic leader and problem-solver with a proven track record at Life Protect 24/7 and the United States Coast Guard. Excelled in workforce planning and creative thinking, significantly enhancing operational efficiency and fostering strong team collaboration. Skilled in process documentation and customer service, adept at driving projects to successful completion while ensuring compliance with industry standards.
Overview
3
3
years of professional experience
Work History
Life Protect 24/7
Life Protect 24/7
10.2023 - 02.2024
- Advocated on behalf of individual resident interests when collaborating with other team members during interdisciplinary care meetings.
- Contributed toward continuous improvement within department by sharing insights gained from firsthand experience working directly alongside residents while also incorporating feedback gathered during regular team meetings with colleagues.
- Implemented creative arts programming to stimulate self-expression among participants while fostering interpersonal connections between them as well.
- Developed trusting relationships with residents, families, and staff members to ensure open communication channels were available at all times.
Operation Specialist
United States Coast Guard
06.2021 - 05.2023
- Provided training and mentorship to junior staff members, contributing to overall team success.
- Analyzed data trends to identify opportunities for improvement in operational performance metrics.
- Ensured compliance with industry regulations, minimizing risk exposure for the organization.
- Improved operational efficiency by streamlining processes and implementing new workflow strategies.
- Led cross-functional teams to achieve project milestones ahead of deadlines, ensuring successful launch of new initiatives.
- Facilitated smoother day-to-day operations by establishing clear guidelines for task prioritization and resource allocation.
- Collected, arranged, and input information into database system.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Observed packing operations to verify conformance to specifications.
- Conducted regular reviews of operations and identified areas for improvement.
Education
AIT -
Operations Specialist
CA10-2022
Skills
- Leadership qualities
- Workforce planning
- Social media proficiency
- Incident management
- Teamwork
- Scheduling expertise
- Creative thinking
- Materials estimation
Timeline
Life Protect 24/7
Life Protect 24/7
10.2023 - 02.2024
Operation Specialist
United States Coast Guard
06.2021 - 05.2023
AIT -
Operations Specialist
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