Elijah Wilson
Phoenix,Arizona
Summary
Dynamic entrepreneur and leader with a proven track record in customer relations and financial management from Fitness Junkie. Excelled in relationship building and strategic planning, significantly enhancing customer satisfaction and operational efficiency. Skilled in public speaking and attention to detail, adept at fostering professional networks and driving business growth.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Buisness Owner
Fitness Junkie
03.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Started my own fitness brand and supplements
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Handled buying and shipping of our manufactured products over seas
Youth Basketball Coach
Fast Break Youth Basketball League
01.2021 - Current
- Enhanced player performance by implementing strategic training sessions and skill development drills.
- Developed individualized coaching plans for players to address specific strengths and areas of improvement.
- Boosted team spirit and motivation through effective communication and positive reinforcement techniques.
- Nurtured positive relationships with parents through consistent communication about their child''s progress as an athlete and team member.
- Facilitated group coaching sessions and provided individual coaching support.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
Assistant Manager
Victorium
01.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Handled bookings and court management
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Implemented staff training programs to elevate service standards and knowledge.
Table Busser
Citizen Public House
07.2023 - 08.2024
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
- Supported servers by responding to guest needs and retrieving items.
- Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
Camp Counselor Volunteer
High Five Sports Camp
06.2022 - 08.2024
- Mentored younger or less experienced campers, providing guidance and support as they navigated unfamiliar situations or challenges.
- Developed strong relationships with campers, providing guidance and support to foster personal growth and selfconfidence.
- Managed conflicts between campers effectively, utilizing problem-solving strategies to maintain a harmonious atmosphere.
- Collaborated with fellow counselors to ensure smooth operation of daily routines and schedules within the camp program.
- Ensured the safety of all camp participants by closely supervising recreational activities, enforcing rules, and addressing potential hazards.
Education
Bachelor of Science - Buisness
Arizona State University
Tempe, AZ05-2028
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Work Planning and Prioritization
- Relationship building
- Entrepreneurial personality
- Professional networking
- Social media marketing
- Public speaking
- Leadership
- Professional appearance
Accomplishments
- Supervised team of 10 staff members.
- admitted to the national honors society
- admitted to the next generation service corps at Arizona state university
- Started my own small business
- Student Athelete
Affiliations
- Sigma Tau Gamma
Timeline
Table Busser
Citizen Public House
07.2023 - 08.2024
Camp Counselor Volunteer
High Five Sports Camp
06.2022 - 08.2024
Buisness Owner
Fitness Junkie
03.2022 - Current
Youth Basketball Coach
Fast Break Youth Basketball League
01.2021 - Current
Assistant Manager
Victorium
01.2020 - Current
Bachelor of Science - Buisness
Arizona State University
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