Resilient and self-motivated professional with experience in customer-focused environments. Skilled in optimizing workflows and resolving issues collaboratively. Looking to leverage skills in enhancing guest satisfaction and operational safety.
Overview
8
8
years of professional experience
Work History
Emagine Crewmember
Emagine Theaters
Canton, MI
06.2023 - Current
Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
Operated point-of-sale system efficiently, managing transactions and processing payments accurately.
Assisted with inventory management, restocking supplies, and maintaining cleanliness throughout theater premises.
Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Soccer Referee
U.S. Soccer Federation Referee Program
Canton, MI
05.2018 - 07.2020
Officiated competitive soccer matches, ensuring adherence to game regulations and player safety.
Communicated effectively with players and coaches to clarify rules and resolve disputes.
Monitored player performance and behavior, issuing cautions and penalties as necessary.
Maintained comprehensive knowledge of the Laws of the Game, adapting to rule changes promptly.
Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
Education
Bachelor of Science -
Salem High School
Plymouth, MI
05-2025
Bachelor of Arts - Psychology
University of Detroit Mercy
Detroit, MI
05-2029
Skills
Resilience and persistence
Diversity awareness
Initiative and Self-motivation
Interactive communication skills
Advocacy strategy
Issue awareness
Volunteer oversight
Policy development
One-on-one sessions
Affiliations
Emagine Theaters
Labor of Love Ministries
Global Brigades (International Volunteering Organization)
Interests
Getting involved in local advocacy groups to promote positive change in the community
Volunteering for community initiatives to give back to local communities and make a positive impact
Personal Development and Self-Improvement
Psychological research within the political atmosphere and in areas of mental health