Elijah Wright

Customer Service Representative for a HVAC distribution center. Provides customer service's a very fast-paced environment dealing with as many as 100 customers per day via multiple incoming and outgoing phone calls, emails, faxes, internet inquiries, and walk-in customers. Establishes, maintains, and services customer accounts. Resolves customer complaints and issues in a timely manner using critical thinking and problem-solving skills. Handles confidential customer information, collect payments for sales transactions in cash, check, and credit cards. Operates computer system and sales software for inputting sales orders, customer records, information, and parts inventory. Operates standard office equipment such as computers, printer, fax, multiple line phone system, copier, scanner, and other equipment as necessary. Responsible for opening of business daily, perform inventory, and maintain records of purchases and sales. Establish and maintain professional relationships with customer, staff, peers, upper management, and corporate. Wrote bids, and pulled orders from the warehouse. Forklift certified.

I performed daily construction tasks as a wall builder for manufactured homes. My tasks include accurately reading, interpreting, and understanding all aspects of the build sheets. I complete my assignments within the strict deadlines. Daily use of construction tools to perform the wall build duties assigned, tools included but are not limited to; measuring tape, nail gun, hand saws, framing tools, hammer, drill, staple gun, drywall gun, router, sheet rock cutter, table saws, cranes, hoists, etc. I am responsible to identify and select the appropriate lumber for the build job. At time's I had to pre drill holes and run the wire for the electricians. I pay attention to detail and use my math skills to measure the wall layout, marking where the doors and windows must be placed. I effectively communicate with team members, peers at other stations, leads, supervisors, and management. I follow safety protocols and procedures to ensure a safe environment. I have knowledge of the common building materials used and the components of the manufacturing process used in residential, and commercial construction.

I performed various high-quality types and styles of cuts for men, women and children. Performed other services, facials, facial massages, and razor shaving services. I organized my workstation and followed sanitation regulations to maintain a clean workspace. Developed long lasting professional relationships with clients and built customer base. Managed my barber marketing accounts on various social media platforms, such as Instagram and Snapchat. Purchased hair and barber equipment and service supplies, stayed up-to-date with current trends and hair styles. sanitized butcher area at the end of the day. Complying with health, sanitization, safety, and food handling regulations.