Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Elijah Zavala

Medford

Summary

Dynamic and proactive professional with a strong background in customer service at Chick-fil-A. Proven ability to cultivate relationships and resolve conflicts, enhancing customer satisfaction. Skilled in effective communication and organization, with a commitment to excellence in all endeavors. Experienced in managing sales channels and expanding networks as an online sports card reseller.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Chick Fil A Employee

Chick-fil-A
06.2024 - Current
  • Proven ability to develop and implement creative solutions to complex problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Online Sports Card Reseller

Self-employeed
01.2020 - Current
  • Identified and recruited reseller partners through active campaigns to expand business and achieve revenue goals.
  • Managed sales channels and competitive marketplace by leveling playing field for resellers to minimize conflict.
  • Contacted customers to follow-up on Internet and telephone sales inquiries.
  • Attended industry exhibitions, trade shows and conferences to promote products, expand reseller partner network and grow customer base.
  • Developed and maintained relationships with company resellers, partners, and customers to maximize market growth.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Established relationships with suppliers to increase online product offerings.
  • Created clear, precise and properly detailed product and service information on company website.

Kona Ice Server

Kona Ice
06.2022 - 10.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized areas to uphold cart hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

Homeschooled
Medford, OR
05-2025

Skills

  • Effective relationship management
  • Sensitivity to social cues
  • Proactive self-starter
  • Effective verbal communication
  • Customer service
  • Multitasking
  • Friendly, positive attitude
  • Committed to excellence
  • Recordkeeping
  • Excellent communication
  • Data entry
  • Organization

Accomplishments

  • Resolved product issue through consumer testing.

Certification

  • Food Handlers Liscense

Languages

English
Native or Bilingual

Timeline

Chick Fil A Employee

Chick-fil-A
06.2024 - Current

Kona Ice Server

Kona Ice
06.2022 - 10.2022

Online Sports Card Reseller

Self-employeed
01.2020 - Current

High School Diploma -

Homeschooled

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