Elijah Kuckartz

Torrance County Detention Facility 1.5+ Years of Service

Key & Tool Control Officer Estancia, New Mexico

October 2023 – Present

I promoted to Key and Tool Control Officer at TCDF; I worked under the Armory Sergeant for a short time to help maintain weaponry and explosives within the Armory and conducted routine inventories. I have since held the Position of Armory Sergeant and complete the routine duties of the position.

• Supervision over Armory and its area of tasks.
• Supervised others and help them complete tasks correctly in a timely manner.
• Conducted regular audits to ensure compliance with established regulations.
• Improved process efficiency by implementing new procedural guidelines.
• Ensured adherence to compliance standards, monitoring team performance closely.
• Coordinated with departments to address compliance issues and mitigate risks.
• Enhanced operational workflow by refining control procedures.
• Inventorying of keys, tools, explosives, and munitions
• Trained staff on compliance protocols to ensure understanding and adherence.
• Facilitated communication between departments for resolving compliance discrepancies.
• Maintaining a secure area and reporting security issues to a higher level.
• Collaborating with employees to better understand what I’m working with and how to better help those around me.
• Creating forms to build better accountability in multiple areas of work.
• Create tracking sheets to make sure everything is done on time whether Quarterly, Monthly, Weekly, and/or daily.
• Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
• Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
• Coordinated with other departments to ensure smooth operation and timely completion of projects.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Managed daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Company Overview: Torrance County Detention Facility

As a Detention Officer, I helped maintain safe conditions for those around me and to better serve our customers

• I received security training on facility grounds and was posted in several areas to watch over
• Proper procedures on how to call and/or respond to emergency situations
• The use of Restraints, OC, PPCT, and Use of Force
• Use of Force must be necessary and at a reasonable amount
• Pat downs and cell searches and conducted rounds through each pod
• The use of a variety of different forms to maintain equipment
• Reaching out to those in authority for additional questions
• Reading Post Orders and Policy to answer questions I may have
• Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
• Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
• Attended to feeding, housing, and physical well-being of inmates.
• Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
• Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
• Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
• Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.

Dancing Star Vending – 5+ Years of Service

Direct Route Supervisor - Rio Rancho, New Mexico

• As the Direct Route Supervisor, I oversaw a crew of 2 to 3 workers for over five years.
• Being the Direct Route Supervisor I also oversaw bank deposits and money management and to ensure proper procedures were being followed.
• Supervised over the crew to ensure proper filling of machines and preventive maintenance was conducted routinely.
• I planned routes in which to follow to ensure total coverage was completed in a timely and effective manner.
• Preformed on the job training with new employees to ensure tasks are completed correctly and effectively.
• Supervised daily operations, enhancing route efficiency and effectiveness.
• Supervised over the purchasing of more or new products to ensure machines get properly filled.
• Coordinated team schedules to ensure optimal route coverage.
• Listened to customer complaints and suggestions and took advice on the matter.
• Oversaw vehicle maintenance schedules, ensuring minimal downtime.
• Enhanced customer satisfaction by addressing delivery concerns promptly.
• Reduced delivery errors by implementing quality control processes.
• Improved team productivity by delegating tasks effectively.
• Developed contingency plans to address unexpected route challenges.
• Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.