Elijahu Saada
Oakhurst
Summary
Experienced Chief Operating Officer with a progressive industry background and a decisive leadership style. Demonstrates strategic planning abilities, change management expertise, and a forward-thinking mindset. Prepared to tackle challenges and focused on meeting future demands. A pragmatic professional with solid experience in leadership roles, adept at implementing strategic business plans, driving growth, and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. A persistent leader with a strong desire to lead and grow organizations. Possesses skills in strategic planning, problem-solving, and communication with a solid understanding of business principles, project management, and team leadership. Collaborative with a relentless work ethic.
Overview
18
18
years of professional experience
Work History
Chief of Operations
Self-employed- Warranty Compliance Advisors
02.2018 - 01.2025
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Led successful fundraising campaigns, securing critical resources for program development and expansion.
- Advocated for organization and company mission to raise awareness and support.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Advocated for policy changes at both local and national levels to further support the organization''s goals and objectives.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Enhanced organizational visibility and reputation by spearheading comprehensive rebranding initiatives.
- Spearheaded development and launch of user-friendly organizational website, increasing online engagement.
- Facilitated successful accreditation processes, ensuring compliance with industry standards and regulations.
- Boosted team productivity and morale by developing comprehensive employee training and development program.
- Negotiated beneficial agreements with service providers, enhancing operational efficiency and reducing expenses.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Oversaw divisional marketing, advertising and new product development.
- Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
Executive Claims Director
Consumer Priority Service
01.2013 - 02.2018
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
- Identified trends and assessed opportunities to improve processes and execution.
- Implemented cost-saving measures through reevaluation of supply chain management practices.
- Prepared annual data to determine metrics for operational performance.
- Interviewed, recruited and trained new onboarding candidates.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Elevated customer service standards by introducing new training programs for front-line staff.
- Developed strategic partnerships with industry leaders, enhancing company reputation and access to new customers.
- Enhanced operational efficiency by streamlining workflow processes across multiple departments.
- Negotiated high-value contracts with key suppliers, reducing material costs and improving profit margins.
Business Development Manager/Senior Claims Officer
Consumer Priority Service
01.2007 - 12.2012
- Expanded market presence by identifying and capitalizing on new business opportunities.
- Built strong client relationships to drive repeat business and customer loyalty.
- Increased revenue with strategic planning and execution of targeted growth initiatives.
- Identified emerging market trends, creating tailored business strategies for success.
- Secured long-term partnerships by negotiating mutually beneficial contracts.
- Drove team performance by mentoring and motivating staff to exceed targets.
- Created marketing materials to support pitches and presentations for potential clients.
- Exceeded revenue benchmarks, driving business growth with focused strategies.
- Increased brand visibility with targeted promotional campaigns and partnerships.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Education
Bachelor of Science - Marketing Research
Baruch College
06-1999
Skills
- Information technology
- Revenue growth
- Facilities management
- Corporate governance
- Crisis management
- New business development
- Operations administration
- Compliance management
- Business forecasting
Languages
Hebrew
Native or Bilingual
Spanish
Limited Working
Timeline
Chief of Operations
Self-employed- Warranty Compliance Advisors
02.2018 - 01.2025
Executive Claims Director
Consumer Priority Service
01.2013 - 02.2018
Business Development Manager/Senior Claims Officer
Consumer Priority Service
01.2007 - 12.2012
Bachelor of Science - Marketing Research
Baruch College
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