Elijeo Ojeda
Tustin,CA
Summary
Dynamic General Manager with a proven track record at Taco Bell, driving profitability through strategic operations management and effective team leadership. Expert in P&L management and fostering strong customer relationships, I consistently exceed goals while enhancing employee development and streamlining processes for operational excellence.
Overview
17
17
years of professional experience
Work History
General Manager
Taco Bell
11.2008 - 08.2025
- Analyzed financial reports to identify cost-saving opportunities and drive profitability.
- Fostered a positive work culture by mentoring staff and promoting teamwork.
- Coordinated scheduling and staffing to meet peak service demands effectively.
- Enhanced operational workflows through process improvements and technology integration.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Pioneered corporate social responsibility program, building community engagement and enhancing brand reputation.
- Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Implemented training programs to enhance team performance and customer service skills.
- Streamlined inventory management processes to reduce waste and improve supply efficiency.
- Developed marketing strategies to increase brand awareness and drive sales growth.
- Mentored staff on operational best practices, fostering a culture of continuous improvement.
Education
No Degree -
Western High School
AnaheimSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training
- Staff training/development
- Inventory control
- Customer relationship management
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Staff training and development
- Staff development
- P&L management
- Team training and development
- Motivation
- Schedule management
- Labor cost controls
- Customer retention
- Process improvements
- Employee development
- Consistently meet goals
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Taco Bell
11.2008 - 08.2025
No Degree -
Western High School