Elimanol Hernandez
Edison,NJ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Manager /Head Cashier
Superfresh Food Markets
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cordinator
The Homedepot
10.2022 - Current
- Gathered and organized materials to support operations.
- Entered data, and tracking products .
- Kept high average of performance evaluations.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Interceded between employees during arguments and diffused tense situations.
- Monitored front areas so that questions could be promptly addressed.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Set priorities and problem-solved workflow issues to maintain rapport with co-workers and managers.
Education
High School Diploma -
Edison High School
Edison, NJ06.2019
Skills
i
- Product and service knowledge
- Performance reviewing
- Team motivation
- Sales Reporting
- Operations Management
Languages
Spanish
Full Professional
Timeline
Cordinator
The Homedepot
10.2022 - Current
Manager /Head Cashier
Superfresh Food Markets
High School Diploma -
Edison High School
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