Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elimar Ortiz

Orlando,FL

Summary

Driven and dynamic Retail Sales Associate with a proven track record at Carters Inc, where I leveraged customer service excellence and retail sales acumen to consistently exceed sales goals. Skilled in cash handling and fostering positive customer engagements, I enhanced store efficiency and customer loyalty through effective teamwork and problem-solving.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Carters Inc
04.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.

Retail Associate

Target
07.2022 - 12.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Retail Sales Associate

Walgreens Boots Alliance
01.2023 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Coordinated with stock team to expedite restocking of high-demand items.

Retail Associate

Walmart
10.2020 - 06.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Sales Associate

Lucky Brand
11.2019 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Bachelor Of Justice No Don’t - Criminal Justice

Ana G Mendez
Orlando, FL

High School Diploma - Student

Dr. Michael M Krop Senior High School
Miami, FL
06.2019

Skills

Customer Service

Teamwork

Problem-Solving

Teamwork and Collaboration

Customer Assistance

Cash Handling

Customer Engagement

Retail Sales

Money Handling

Product Knowledge

Cash Register Operation

Store maintenance

Friendly and Helpful

Honest and Dependable

Organization

Adaptable and Flexible

Strong Communication and Interpersonal Skills

Positive Customer Engagement

Team Cooperation

Store Organization

Sales floor organization

Merchandising and Display

Meeting Sales Goals

Payment Processing

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Retail Sales Associate

Carters Inc
04.2024 - Current

Retail Sales Associate

Walgreens Boots Alliance
01.2023 - 07.2023

Retail Associate

Target
07.2022 - 12.2023

Retail Associate

Walmart
10.2020 - 06.2022

Sales Associate

Lucky Brand
11.2019 - 03.2020

Bachelor Of Justice No Don’t - Criminal Justice

Ana G Mendez

High School Diploma - Student

Dr. Michael M Krop Senior High School

Similar Profiles

CREATE PROFILE
Elimar Ortiz