Elin Vikshaaland
Los Angeles,CA
Summary
Professional, experienced hospitality manager with strong background in bar and restaurant operations. Skilled in team collaboration, customer satisfaction, and adapting to changing needs. Proven expertise in inventory management, staff training, and financial oversight. Known for reliability and achieving results in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bar & Restaurant Manager
Samson & Burlesque
11.2021 - 01.2022
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Developed innovative marketing strategies for increased foot traffic and revenue growth.
Assistant Store Manager
Carlings Amanda
05.2019 - 10.2021
- Supervised daily retail operations and team performance
- Delivered excellent customer service and visual merchandising
- Trained new staff and supported sales growth
Temporary Store Manager
Carlings Amanda
08.2020 - 11.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Bartender
Indre Kai
09.2019 - 03.2020
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Martial Arts Coach
Herjer MMA
08.2017 - 03.2020
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Fostered a respectful and motivating training environment
- Provided mentorship and discipline-building for young athletes
- Coached children and adults in MMA techniques and conditioning
Bartender and Server
Samson & Burlesque
09.2016 - 06.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Office and Administration Apprentice
Haugaland Kraft AS
08.2016 - 07.2018
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Assisted with problem-solving of challenging projects to develop critical thinking skills.
- Demonstrated adaptability by quickly learning new techniques and applying them to daily tasks.
Barista
Wayne's Coffee
08.2015 - 08.2016
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Associate's Degree - Business Management & Leadership
Santa Monica College
Santa Monica, CA06.2025
Skills
- Guest satisfaction
- POS systems proficiency
- Sanitation standards
- Employee training
- Staff management
- Adaptable
- Scheduling coordination
- Performance evaluations
- Inventory control and record keeping
- Team management
- Complaint resolution
Certification
Certificate of Apprenticeship in Office and Administration - Haugaland Kraft AS, 2018
Languages
English
Full Professional
Norwegian
Native or Bilingual
Thai
Native or Bilingual
Timeline
Bar & Restaurant Manager
Samson & Burlesque
11.2021 - 01.2022
Temporary Store Manager
Carlings Amanda
08.2020 - 11.2020
Bartender
Indre Kai
09.2019 - 03.2020
Assistant Store Manager
Carlings Amanda
05.2019 - 10.2021
Martial Arts Coach
Herjer MMA
08.2017 - 03.2020
Bartender and Server
Samson & Burlesque
09.2016 - 06.2019
Office and Administration Apprentice
Haugaland Kraft AS
08.2016 - 07.2018
Barista
Wayne's Coffee
08.2015 - 08.2016
Associate's Degree - Business Management & Leadership
Santa Monica College
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