Strategic partnerships and business development leader with 25 years of demonstrated success particularly within FinTech, Payments and Banking. Experience includes AccountManagement, RFPs, Partnerships/Business Development, Budget / P&L Management and People Management. Analytical and organized with the proven ability to identify clients’ needs and implement effective solutions. Self-motivated to work independently and as a team leader to accomplish company goals. A metrics-driven executive with a proven track record of creating, measuring, and exceeding aggressive Key Performance Indicators.
Overview
19
19
years of professional experience
1
1
Certification
Work History
VP, Partnerships
Green Dot Corporation, Green Dot
04.2021 - 08.2023
Corporation (NYSE: GDOT) is a financial technology and bank holding company that issues debit cards and provides the banking-as-a-service platform used by Apple Pay Cash, Uber, and Amazon
Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Developed BD strategy to penetrate new verticals and attract new strategic partnerships
Worked with leadership on defining annual revenue plan and reporting on monthly pacing
Lead a team of Account Managers and Operations Managers
Lead BD efforts for complex strategic partnerships and RFPs
Worked closely with Product on strategy, roadmap and new product launches
Selected Accomplishments:
Spearheaded launch of two new products: Walmart Universal Deposit and Bill Pay in 90K Retailer locations
26 new signed and launched strategic partnerships launches 2021-2023
Lead the process improvement for partner onboarding and launch to double throughput
In 2022, delivered $169MM in revenue with a 43% contribution margin and 18% YOY growth in existing business.
Senior Director
BaaS Partnerships
03.2020 - 04.2021
Built and trained a team of Account Managers
Built and executed enterprise growth plans for a portfolio of key strategic partnerships
Lead Partner Implementations/ Integrations on multiple APIs for BaaS and Money Processing
Built out strategy and roadmap for Money Processing as a Business Owner
Handled all contract negotiations and RPFs for BaaS and Network partners
Provided Product support and technical guidance on BD calls and RFPs
Selected Accomplishments:
Key Contributor Spot Award from Green Dot executive team
Identified partner implementation gaps and assigned resources to build SDK solution and a sandbox environment for Legacy APIs to maximize the number of annual partner launches
Launched Kabbage Business Checking on BaaS (negotiated 2 contract amendment for new features) – the first SMB BaaS partner relationship for Green Dot
Launched 6 strategic partners for projected annual revenue of $14M on Money Processing and multiple programs- adding new verticals to the portfolio such as payments and eCommerce.
Drove strategic improvements to enhance operational and organizational efficiencies.
Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
Director
Green Dot Corporation
02.2019 - 03.2020
Lead a team of Account Managers, supporting Money Processing and Banking as a Service Accounts
Responsible for partners’ entire life cycle from presentation, negotiations, RFP/Contract signing, implementation, launch and post launch operations
Created quarterly review business plans to drive revenue growth and strategy across portfolio of accounts and products
Engaged cross-functional business teams to represent partners’ needs from product development, API modifications, marketing, finance and compliance review and evaluation
Selected Accomplishments:
Grew annual revenue across Network Partner portfolio by 26%
Launched new Cash Withdrawal product for PayPal at Walmart – first in the market
Negotiated contract renewal deals with top 2 strategic partners via RFP win.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Senior Manager
Green Dot Corporation
04.2014 - 02.2019
Cultivated and sustained relationships with key partner stakeholders
Assessed potential for each account, developed strategic growth and marketing plans to achieve and exceed forecasted goals, delivered proposal to partner and negotiated recommendations
Managed partner approval and on-boarding process, ensuring successful integration and continuity between sales and development cycle
Selected Accomplishments:
Successfully launched PayPal CASH – new major product/project with projected annual revenue of over $20MM
Spearheaded Partner Support improvement project which reduced the number of escalations by 35% in one year
Helped increase overall existing GPR portfolio’s revenue by 15% annually through promotions and marketing outreach
Mediashift enables fixed and wireless broadband internet service providers to profit from fixing the broken advertising technology ecosystem
Working with ISPs, Mediashift securely bridges the marketer's needs to reach a consumer audience who is empowered with control over their digital experience.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Director, Strategic Accounts
Mediashift
03.2013 - 04.2014
Lead client relationships to support company’s operating plans while successfully meeting and exceeding customers’ expectations
Responsible for new client deployments from the point of contract signing until fully deployed
Promoted and delivered new advertising campaigns on the clients’ networks and monitored the performance
Coordinated successful installation of over 1400 new properties
Identified an issue with a campaign delivery, increasing revenue by 40%.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Regional Strategic Account Manager
Optum Inc
09.2004 - 07.2011
Optum, Inc
Is an American pharmacy benefit manager and health care provider with $100B annual revenue
It has been a subsidiary of UnitedHealth Group since 2011, Served as the primary Account Management contact in facilitating the new client installations and relationship support
Worked on strategy/ process improvement for increasing recovery levels for existing clients
Managed company’s top West Region accounts
Produced executive level monthly, quarterly and year-end as well as ad-hoc reports using SQL and Access queries and Excel spreadsheets
Selected Accomplishments:
Added over 1 million lives to existing accounts in one year
Successfully completed 16 new account installations in 5 years
Implemented a new comprehensive reporting format that was adopted by the entire company and is still used today.
Built credibility and trust to influence client's buying decisions.
Education
Bachelor of Science - Business Administration and Computer Information Systems
University of Nevada Reno
Reno
05.2003
Master of Business Administration -
Luisiana State University
2024
Skills
Leadership
Strategy
Business Development
Technical Implementations
Negotiations
Communication
Presentations
Account Management
Project Management
Six Sigma Black Belt
Financial Data Analysis
Consultative Sales
TECHNOLOGY
MS Suite
Jira/ Confluence
T-SQL
Slack
Salesforce
Oracle DB
MS Visio
MicroStrategy
Tableau
Budget Oversight
Project Oversight
Customer Education
Business Growth and Marketing Strategies
Process Improvement
Additional Information
AWARDS
, Key Contributor Spot Award - 2021
CEO Award – 2018
Whatever it Takes Award – 2011
Certification
Six Sigma Black Belt
Languages
Armenian
Native or Bilingual
Russian
Native or Bilingual
Spanish
Limited Working
Timeline
VP, Partnerships
Green Dot Corporation, Green Dot
04.2021 - 08.2023
Senior Director
BaaS Partnerships
03.2020 - 04.2021
Director
Green Dot Corporation
02.2019 - 03.2020
Senior Manager
Green Dot Corporation
04.2014 - 02.2019
Director, Strategic Accounts
Mediashift
03.2013 - 04.2014
Regional Strategic Account Manager
Optum Inc
09.2004 - 07.2011
Bachelor of Science - Business Administration and Computer Information Systems