Elinda Shabi
New York,NY
Summary
Looking to dedicate, exemplify, and perform the necessary tasks essential for the success and growth of any organization I am part of. Delivering excellent customer satisfaction and optimizing operations in fast-paced environments. Thrives under pressure and adapts quickly to new challenges, delivering exceptional service with keen attention to detail.
Overview
6
6
years of professional experience
Work History
Coordinator
Marshalls
Patchogue, New York
12.2016 - 01.2019
- Responding to customers requests and concerns in a resourceful manner.
- Making sure all shelving is fully stocked, properly displayed, and correctly labeled
- Monitoring the team’s progress, identifying shortcoming and propose improvements.
- Ensuring the quick and efficent flow of goods into and around the departments, while maintaining easy to shop.
- Ensuring associate provide knowledge service to the customers.
- Monitoring and discouraging shoplifting activities by constantly keeping vigilant eye.
Sales Associate, Cashier
Marshalls
Patchogue, New York
04.2014 - 12.2016
- Escorted customers to appropriate aisles for efficient product location.
- Processed payments via cash, check, credit card, and vouchers.
- Managed merchandise returns and exchanges to ensure customer satisfaction.
- Addressed customer inquiries regarding store products, departments, and pricing.
- Clarified procedures and policies while resolving customer complaints.
- Maintained selling floor presentation and restocked items as necessary.
Medical Office Resepsionist
American Hospital
Tirana, Albania
09.2012 - 02.2014
- Maintained patient appointment schedules by notifying providers of arrivals and service delays.
- Called patients to confirm upcoming appointments and ensure attendance.
- Enhanced patient satisfaction and optimized provider time through efficient treatment room management.
- Identified and resolved billing and payment issues to facilitate smooth transactions.
- Collected demographic information, completed necessary forms, and secured patient signatures.
- Ensured cleanliness of waiting room to promote a welcoming environment.
Education
Bachelor - Finace-Banking
Albanian University
Tirana, Albania09-2013
Skills
- Effective communication
- Ability to work under pressure
- Attention to detail
- Flexibility
- Quick learner
- Organizational skills
- Eagerness to learn
Timeline
Coordinator
Marshalls
12.2016 - 01.2019
Sales Associate, Cashier
Marshalls
04.2014 - 12.2016
Medical Office Resepsionist
American Hospital
09.2012 - 02.2014
Bachelor - Finace-Banking
Albanian University
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