Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
18
18
years of professional experience
Work History
Field Team RN
CareScout
10.2024 - Current
Perform in-home cognitive and functional assessments for long tern care insurance policyholders.
Collect data on the insured's current and past medical history.
Conduct short cognitive exam as part of assessment.
Guide the insured through a short activity to assess functional capacity
Document assessment information using digital form
Home Health Nurse
Noble Health Services
09.2024 - Current
Assessed patients' health status and developed individualized care plans to suit needs.
Provided compassionate care for patients with chronic illnesses, alleviating stress and promoting optimal wellness.
Managed patient medical records accurately and confidentially, ensuring compliance with HIPAA regulations.
Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
Monitored vital signs, developed and implemented care plans, and documented patient progress.
Registered Nurse, Endoscopy
Broward Health North
01.2023 - Current
Prepare patients for procedures, obtain consent and ensure patient's safety, comfort and understanding.
Ensured accurate documentation of endoscopy findings for timely diagnosis and treatment plans.
Enhanced efficiency in the endoscopy suite by diligently preparing rooms and equipment for procedures.
Reduced patient anxiety through effective communication and education on endoscopy processes before, during, and after the procedure.
Increased efficiency in endoscopy unit operations by organizing equipment and maintaining sterilization protocols.
Transport patient to recovery area and convey report to recovery nurse
Ensured functionality and readiness of endoscopy equipment, minimizing downtime and delays.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Hospice Field RN
Vitas Healthcare
01.2021 - 01.2023
Provided care, comfort, and support to clients navigating difficult time at the end of their lives based on their needs
Developed plans for individual patients to ensure needs are met.
Performed regular checkups and communicate with family members as needed
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
Step-Down RN
Holy Cross Hospital
01.2015 - 01.2020
Monitored closely all patients, noting any changes in vital signs or symptoms.
Treated simultaneously patients of different ages with diverse medical needs
Managed patients' medical equipment, such as IVs, feeding tubes, supplemental oxygen, and catheters
Monitored patients who need ventilators and airway management assistance
Responded to code blues or other medical emergencies
Provided comfort and support to patients as well as their family members
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Telemetry / Stroke/ Observation RN
University Hospital Center and Medical Center
01.2008 - 01.2015
Recorded vital signs, including oxygen levels, blood pressure, breathing patterns, etc.
Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
Monitored patient progress and updated patient medical records as needed
Responded to patients experiencing cardiac pain
Performed various diagnostic tests, administered tests, analyzed lab results, then reported to the physician
Educated patients on cardiac health and communicated with patient's family
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Education
Bachelor of science - nursing
Florida Atlantic University
Davie, FL
08-2011
Associate of science - nursing
Broward College
Coconut creek, FL
05-2008
Skills
Fluent in Haitian Creole
Basic life support
Advanced cardiac life support (ACLS) certification
RN (Registered Nurse) Case Manager/Support Team, Clinic Nurse Administrator), RN (Registered Nurse) Case Manager/Team Leader at United Health Group, OptumRN (Registered Nurse) Case Manager/Support Team, Clinic Nurse Administrator), RN (Registered Nurse) Case Manager/Team Leader at United Health Group, Optum
Wound Care RN, Foot Care RN, Triage RN, and Patient Care Team RN at CCM HealthWound Care RN, Foot Care RN, Triage RN, and Patient Care Team RN at CCM Health
Led cross-functional teams to manage daily spare order processing, ensuring seamless coordination between service, stores, and finance teams. Maintained high order accuracy and reduced communication gaps across departments.Trained over 100+ service engineers on CRM workflows, POD updates, and return processes during HO commercial trainings. Improved field team compliance and reduced repeat errors by over 20%.Owned end-to-end order lifecycle, including documentation, dispatches, POD tracking, and MIS reporting with minimal supervision. Enabled faster turnaround and higher accuracy in daily operations.Acted as a central escalation point between field engineers, HO departments, and senior managers to resolve system and order-related issues. Reduced escalations by ensuring proactive resolution within SLA timelines.Managed return spare process and validations, driving a 25% reduction in turnaround time and improving system accuracy. Ensured proper coordination with service and stores for smooth transaction closures.Initiated Kaizen process improvements for workflow automation, documentation, and order validation. Reduced manual work by 30% and helped in faster issue identification.Collaborated with IT team to test and implement new CRM workflows and resolve service module-related bugs. Ensured seamless migration and better user experience for the service team.Created and presented MIS reports for weekly DRM meetings and management reviews. Supported data-driven decisions and provided insights on pending and completed orders.Monitored pending orders and stock validations daily across CFA locations. Achieved 15% reduction in follow-up delays by implementing checklist-based follow-ups.Handled distributor and spot-visit orders, ensuring compliance with internal policies and faster processing. Reduced lead time by 20% with improved documentation and follow-ups.Supervised stock accuracy across locations and led reconciliation activities with store teams. Brought down discrepancies by 15% through structured checking and documentation.Prepared CRM master data and validated engineer records for smooth CRM transition. Increased CRM accuracy by 25% before new system rollout.Managed price lists and quotations, communicating with teams to ensure correct rates and GST compliance. Prevented billing errors and improved customer satisfaction on pricing clarity.Maintained GEM and E-Invoice portal compliance, uploading documents accurately to meet government requirements. Ensured zero rejection in audits and smoother order execution for public sector clients.Followed up on loan spare recoveries, ensuring 95% payment recovery by accurate tracking and coordination with accounts. Reduced pending dues and ensured clean financial closure of orders. at Transasia Bio-Medicals LtdLed cross-functional teams to manage daily spare order processing, ensuring seamless coordination between service, stores, and finance teams. Maintained high order accuracy and reduced communication gaps across departments.Trained over 100+ service engineers on CRM workflows, POD updates, and return processes during HO commercial trainings. Improved field team compliance and reduced repeat errors by over 20%.Owned end-to-end order lifecycle, including documentation, dispatches, POD tracking, and MIS reporting with minimal supervision. Enabled faster turnaround and higher accuracy in daily operations.Acted as a central escalation point between field engineers, HO departments, and senior managers to resolve system and order-related issues. Reduced escalations by ensuring proactive resolution within SLA timelines.Managed return spare process and validations, driving a 25% reduction in turnaround time and improving system accuracy. Ensured proper coordination with service and stores for smooth transaction closures.Initiated Kaizen process improvements for workflow automation, documentation, and order validation. Reduced manual work by 30% and helped in faster issue identification.Collaborated with IT team to test and implement new CRM workflows and resolve service module-related bugs. Ensured seamless migration and better user experience for the service team.Created and presented MIS reports for weekly DRM meetings and management reviews. Supported data-driven decisions and provided insights on pending and completed orders.Monitored pending orders and stock validations daily across CFA locations. Achieved 15% reduction in follow-up delays by implementing checklist-based follow-ups.Handled distributor and spot-visit orders, ensuring compliance with internal policies and faster processing. Reduced lead time by 20% with improved documentation and follow-ups.Supervised stock accuracy across locations and led reconciliation activities with store teams. Brought down discrepancies by 15% through structured checking and documentation.Prepared CRM master data and validated engineer records for smooth CRM transition. Increased CRM accuracy by 25% before new system rollout.Managed price lists and quotations, communicating with teams to ensure correct rates and GST compliance. Prevented billing errors and improved customer satisfaction on pricing clarity.Maintained GEM and E-Invoice portal compliance, uploading documents accurately to meet government requirements. Ensured zero rejection in audits and smoother order execution for public sector clients.Followed up on loan spare recoveries, ensuring 95% payment recovery by accurate tracking and coordination with accounts. Reduced pending dues and ensured clean financial closure of orders. at Transasia Bio-Medicals Ltd