Elio Gonzalez

• MUTUAL FRIEND of WILLIAM RICHARDSON
• William left without contact to either party & I was not informed of any continued work

• FOUND by FIRST CONTACT
• Insufficient pay

• Founder & Operating Member
• I made the decision to pause operations because the workload became too demanding to manage alone. I wanted to ensure the quality of service wasn’t compromised.

OWNER-OPERATOR DUTIES;

• Managed all day-to-day business operations (as described below):
• Developed and maintained strong relationships with clients & other moving companies, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting & client transactions.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired, trained, and managed a high-performing team of employees dedicated to achieving maximum client satisfaction.
• Trained and motivated employees to perform daily business functions.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Established foundational processes for business operations.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Enhanced company's market position by identifying and pursuing new business opportunities.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Trained and guided team members to maintain high productivity and performance metrics.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Provided on-the-job training to newly hired workers and team members.
• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Worked outside in all weather conditions.
• Reduced equipment downtime by troubleshooting issues and performing timely repairs as humanly possible.
• Increased overall product quality through meticulous attention to detail during operation processes.
• Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
• Reduced waste and increased recycling, contributing to more sustainable production practices.
• Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
• Improved product quality with meticulous attention to detail during inspection and sorting processes.
• Played key role in process optimization project, resulting in more efficient production line layout.
• Conducted comprehensive training for new operators, enhancing team skills and performance.
• Enhanced team morale and productivity by organizing regular team-building activities.
• Maintained organized work area by cleaning and removing hazards.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
• Trained new production staff members on safe and efficient production procedures and proper machine operations.

• FOUND by FIRST CONTACT
• My vehicle broke down/No Transportation

• Word of Mouth from Discount Moving
• Seasonal Assistance

• FOUND on CRAIGSLIST
• Seasonal Assistance

• FOUND on CRAIGSLIST
• Seasonal Assistance

• MY FRIEND since 7th GRADE
• Supplimental Assistance

• MY Dad's Former Neighbor
• APPRENTICESHIP ENDED

• RANDOLPH AIR FORCE BASE
• LACKLAND AIR FORCE BASE
• FORT SAM HOUSTON ARMY BASE

• Project Manager {MR. LEE}
• Martin & Robert & Jessica Villarreal/Roy & Caesar & Johnny Casarez/Diego Rodriguez/Big Dan
• Elio "Valentine"/Daniel Benavidez/Bryan Nash/Isaac & Nathan Padilla/Leo & Tony Hernandez/Eduardo & Josue Valdez
• Marco & Miguel/Alex Marquez/Alex Rubio & Charles Barbosa

• FOUND on CRAIGSLIST
• General Manager Jerry left the job!