Elioenai Olguin-Gonzalez

• Maintained charge and payment records for customer accounts.

• Collaborated with other departments, such as sales and customer service, to ensure efficient processing.

• Communicated with supervisors to escalate issues and resolve complex errors.

• Negotiated payment plans with delinquent borrowers to prevent defaulting on loans.

• Analyzed financial transactions, credit information and payment histories.

• Reviewed public records to verify addresses, property ownership, liens and tax records.

• Approached and solved problems with initiative and sound judgment.

• Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.

• Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.

• Monitored inventory and movement to determine warehouse accuracy.

• Resolved inventory discrepancies through detailed investigation and adjustment.

• Coordinated periodic cycle counts to maintain inventory accuracy.

• Examined shipping contents against manifests to detect discrepancies.

• Calculated transport charges and costs from price lists and quotations.

• Maximized storage capacity, sorting and arranging items in warehouses.

• Led physical counts and reconciled variances to maintain inventory integrity.

• Developed and recommended strategies to improve inventory processes.

• Manage in providing great customer service to clients and developing a professional connection with them

• Help coaching new associates and demonstrate how the system works

• Balance, accounts according to weekly sales, as well as analyze and project which product would sell the most by the end of the month

• Exceed in performing my weekly sales

• Developed strong product knowledge to advise customers accurately.

• Increased sales through effective customer engagement and product knowledge.

• Help in providing great service to customers and formulate what they need professionally

• Consolidate with customers by opening credit cards for them and going over their spending budget

• Monitor how many sales were made each week and setting up a goal to earn a 20% bonus each month

• Restock merchandise whenever the shelves are low

• Secured consistent customer sales with knowledgeable, friendly support.

• Built and maintained customer relationships to encourage repeat business.

• Transport merchandise on pallets with a forklift to each trailer truck

• Helping my supervisor with inventory management when it came to international and domestic shipping

• Using excel to organize shipping labels and accurately track profit cost

• Oversaw spending budget that included work materials and affiliated marketing

• Worked for extended periods of time in uncomfortable conditions.

• Supported inventory accuracy and recorded material movements in company software.

• Helping customers with providing excellent service while establishing a professional relationship.

• Accomplishing 15% of monthly sales and receiving a monthly bonus for reaching a sales goal.

• Able to manage how to work with handling financial information like opening credit cards for customers and calculating sales at the end of each week.

• Trained new employees on store policies, procedures, and job duties as needed.

• Built positive relationships with customers, answering questions about products and services.

• Handling cash or card payments when placing orders and being good with calculations when handling cash payments

• Maintaining the restaurant clean and keeping it at a professional status

• Maintaining great customer service with customers