Dedicated. Highly motivated. Team player and people oriented Sensitive to the issues affecting my community. Leadership ability, positive attitude, potential, quality of work
Experienced with holistic care coordination and client advocacy. Utilizes comprehensive assessment techniques to develop personalized care plans. Strong understanding of community resources and support systems, ensuring clients receive necessary services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Targeted Case Manager
Sapphire Mental Health Center LLC
12.2023 - 08.2024
Provides initial assessment of client needs and develops a service plan which fully addresses the client's needs
Certifies client eligibility for services and completes required eligibility documentation
Has working knowledge of resources in services area and links clients to appropriate programs, services, and resources in the community
Completes monthly home visits for each assigned case, and maintains ongoing assessment of the successes, barriers and compliance with treatment for all providers
Participates in psychiatric appointments as needed to address aspects of medication, possible side effects, and ensure that parental consent and/or a court order is received to dispense medication
Participates in court hearings, dependency staffing, and education meetings for advocacy as needed
Conducts school visits on an as needed basis, ensuring visits will not interfere with academic learning time
Maintains monthly phone contact with collateral support providers
Complete and maintains case documentation that ensures quality and compliance with the Florida Medicaid Mental Health Targeted Case Manager Handbook and company requirements
Reviews charts on a quarterly basis to ensure documentation and files remain in compliance with the Florida Medicaid Mental Health Targeted Case Manager Handbook
Completes all Emotional Behavior Assessments and Service Plans within 30 days from date of intake, and completes updates every 180 days
Completes PCP letter and forwards to the appropriate medical provider
Follows all regulations as outlined in the Community Mental Health Services and Limitations Handbook
Ensures compliance with all regulations pertaining to confidentiality and HIPAA and Medicaid Assessment requirements
Assisting patients to keep their governmental benefits and to apply for low-income programs
Monitoring the medical treatment compliance
Targeted Case Manager
Community Wings, INC
01.2020 - 08.2022
Provides initial assessment of client needs and develops a service plan which fully addresses the client's needs
Certifies client eligibility for services and completes required eligibility documentation
Has working knowledge of resources in services area and links clients to appropriate programs, services, and resources in the community
Completes monthly home visits for each assigned case, and maintains ongoing assessment of the successes, barriers and compliance with treatment for all providers
Participates in psychiatric appointments as needed to address aspects of medication, possible side effects, and ensure that parental consent and/or a court order is received to dispense medication
Participates in court hearings, dependency staffing, and education meetings for advocacy as needed
Conducts school visits on an as needed basis, ensuring visits will not interfere with academic learning time
Maintains monthly phone contact with collateral support providers
Completes and maintains case documentation that ensures quality and compliance per the Florida Medicaid Mental Health Targeted Case Manager Handbook and company requirements
Reviews charts on a quarterly basis to ensure documentation and files remain in compliance with the Florida Medicaid Mental Health Targeted Case Manager Handbook
Completes all Emotional Behavior Assessments and Service Plans within 30 days from date of intake, and completes updates every 180 days
Completes PCP letter and forwards to the appropriate medical provider
Follows all regulations as outlined in the Community Mental Health Services and Limitations Handbook
Ensures compliance with all regulations pertaining to confidentiality and HIPAA and Medicaid Assessment requirements
Assisting patients to keep their governmental benefits and to apply for low-income programs
Monitoring the medical treatment compliance
Targeted Case Manager
Miami Dade Community Service
12.2018 - 01.2020
Provides initial assessment of client needs and develops a service plan which fully addresses the client's needs
Certifies client eligibility for services and completes required eligibility documentation
Has working knowledge of resources in services area and links clients to appropriate programs, services, and resources in the community
Completes monthly home visits for each assigned case, and maintains ongoing assessment of the successes, barriers and compliance with treatment for all providers
Participates in psychiatric appointments as needed to address aspects of medication, possible side effects, and ensure that parental consent and/or a court order is received to dispense medication
Participates in court hearings, dependency staffing, and education meetings for advocacy as needed
Conducts school visits on an as needed basis, ensuring visits will not interfere with academic learning time
Maintains monthly phone contact with collateral support providers
Completes and maintains case documentation that ensures quality and compliance per the Florida Medicaid Mental Health Targeted Case Manager Handbook and company requirements
Reviews charts on a quarterly basis to ensure documentation and files remain in compliance with the Florida Medicaid Mental Health Targeted Case Manager Handbook
Completes all Emotional Behavior Assessments and Service Plans within 30 days from date of intake, and completes updates every 180 days
Completes PCP letter and forwards to the appropriate medical provider
Follows all regulations as outlined in the Community Mental Health Services and Limitations Handbook
Ensures compliance with all regulations pertaining to confidentiality and HIPAA and Medicaid Assessment requirements
Assisting patients to keep their governmental benefits and to apply for low-income programs
Monitoring the medical treatment compliance
Targeted Case Manager
LIFESTAR CMS
06.2016 - 12.2018
Education
Bachelor Degree of Art -
Luis Felipe Denis Diaz ISM
02.1999
High School Diploma -
Master in Social Work -
AGMU
03.2025
Skills
Case Management
Behavioral Health Assessment
Verbal and written communication skills
Crisis Intervention
Service Planning & Delivery
Client Engagement
Risk Assessment
Legal Research
Social Work Advocacy
Documentation & Reporting
Coordination & Referral
Intake & Screening
Mental Health Counseling
Substance Use Disorder Management
Program Development
Trauma-Informed Care
Conflict Resolution
Multidisciplinary Collaboration
Client-Centered Care
Cultural Competence
Ethical Decision-Making
Stress Management
Problem solving
Behavioral Health
Microsoft Word
Excel
Power Point
Photoshop
Internet
Case assessment
Positive attitude
Problem-solving
Time management
Team collaboration
Active listening
Certification
CPR/AED Certification
Languages
English
Professional Working
Timeline
Targeted Case Manager
Sapphire Mental Health Center LLC
12.2023 - 08.2024
Targeted Case Manager
Community Wings, INC
01.2020 - 08.2022
Targeted Case Manager
Miami Dade Community Service
12.2018 - 01.2020
Targeted Case Manager
LIFESTAR CMS
06.2016 - 12.2018
High School Diploma -
Master in Social Work -
AGMU
Bachelor Degree of Art -
Luis Felipe Denis Diaz ISM
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